Hekomart.com
2025 EU US Warehouse Stock Dropshipping 2 Wheel 350w 10 Inch X9 Adult Electric Scooter 12 Inch Fat Tire Two-Wheel Scooter
Place of Origin:Guangdong, China
Brand:sisigad
Model Number:B20
Charging Time:5-8H
Foldable:Yes
Range Per Charge:25-30km
Max Speed:25kmh
Category:Two-wheel Scooter
Applicable To The Crowd:Men, Women, Unisex
Smart Type:Electronic, Bluetooth
Battery Capacity:10.4AH
Patented Product:No
Watt-Hour:350W
motor:Brushless
Waterproof:Waterproof
Motor Power:350 W
Plug Type:Japanese Plug, Us Plug, European Plug
Suspension Type:Dual Suspension
max load:120 kg
Battery Type:Lithium Battery
Material:Carbon Steel
Control Method:Remote Control, App Control
Braking System:Electronic
Feature:Foldable, Eco-Friendly, Waterproof, LED Lighting
ide Condition :Age (Year ) |
14+ years old |
Max loading |
120 KG |
Battery |
36V 10.4AH （2600MAH/Cell,40cell, DMEGC battery ) |
Motor Power (W) |
Rated 450W Max 630W |
Adaptor |
42V2A |
Charging time |
380 Minutes |
Driving range Charge |
42KM(65kg) |
Max Speed (KM/H) |
25KM/H |
Brake system |
Electronic brake +front&rear disc brake |
Front LED light |
Yes |
Rear LED Light |
Yes |
Tire |
Tire Size :10*2.5 tire Front wheel :Air tire Rear wheel :Solid tire |
Frame |
Metal |
Bell |
N/A，Optional |
Max Climbing |
15° |
LCD screen (Y/N) |
Yes |
Product unfold Size （MM ） |
1155*498*1206mm |
Product fold Size （MM ） |
1155*161*505mm |
Net Weight /pcs (KG) |
18.19 |
Gross Weight /pcs (KG) |
21.09 |
Master carton Size（MM） |
1165*180*545mm |
Package |
Single master carton*1 |
Loading Qty（20GP ) |
264 |
Loading Qty (40HQ ) |
600 |
Optional (Bluetooth support or not ) |
Yes |
Optional (APP support or not ) |
Yes |
How to adjust the Speed (Speed range ) |
Press the Button to switch the Gear L-6KM/H，M-20KM/H,H-25KM/H |
Payment Terms |
deposit+T/T before shipment |
Leadtime |
35 days |
Since 2005, Yeestep Technology has manufactured and exported electronics under the Uni-sun and Uni-chic names. In 2020, we pivoted to electric bicycles, becoming an early large-scale Chinese e-bike maker. Our product range now covers e-bikes, e-motorcycles, e-scooters, and hoverboards, with over 50 models from entry-level to premium.
1. What is the maximum speed of your Ebike?
Our Ebikes can reach different maximum speeds depending on the model, usually ranging from 25 km/h to 45 km/h.
2. What battery capacities are available?
We provide different battery options, such as 36V, 48V, and 52V, with various amp-hour capacities to meet different riding
needs.
3. How far can the Ebike go on a single charge?
The riding range depends on battery capacity and road conditions, usually between 40–100 km per charge.
4. Can the battery be removed and replaced?
Yes, our batteries are detachable for easy charging and replacement.
5. Is the Ebike waterproof?
Our Ebikes are designed to be water-resistant and can be used in light rain. However, we do not recommend riding in heavy
rain or submerging the Ebike.
6. What type of motor do you use?
We use high-quality brushless motors, which are durable, efficient, and quiet.
7. Can the Ebike climb hills?
Yes, depending on the motor power, most of our Ebikes can handle slopes up to 25°.
8. How long does it take to fully charge the battery?
Normally, 4–6 hours depending on the battery size.
9. Is the charger suitable for my local voltage?
Yes, our chargers support both 110V and 220V, with the correct plug type for your country.
10. How much does the Ebike weigh?
The net weight varies from 18kg to 35kg, depending on the model and battery size.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
