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HKM-2888531 black smart door lock outdoor and indoor panels front view
HKM-2888531 smart lock unlock modes with fingerprint and card
HKM-2888531 six unlocking ways diagram for the smart door lock
HKM-2888531 3D face recognition unlock shown on a grey entry door
HKM-2888531 app live view of a courier at the door on a phone screen
HKM-2888531 remote unlocking app screens with unlock log and album

Smart Door Lock >>

HKM-2888531 3D Face Recognition Smart Door Lock with 4.5 Inch Screen, Camera, Fingerprint, PIN, Card, App and Key Entry


$129.99
Color:
Black Gold
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In Stock | Secure Checkout | Express Delivery

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✉️ support@hekomart.com
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HKM-2888531 · Smart Locks · Specifications

3D Face Recognition Smart Door Lock

The HKM-2888531 is an aluminium-alloy smart door lock built around a 3D face sensor, a 1.2-megapixel camera with infrared night vision and a 4.5-inch colour screen on the indoor panel. Six ways open the door — 3D face, fingerprint, PIN code, IC card, the mobile app and a mechanical key — while a 5200 mAh battery, a Grade C cylinder and a 6068 stainless steel lock body sit behind the panels. It ships in Black or Gold, both with the same hardware inside.

Think about the moment your hands are full: bags in one hand, a child in the other, no free finger for a keypad. The face sensor reads a standing person from about 100 cm to 200 cm of height and the door unlocks in roughly half a second, at night, in glasses, under a hat. When nobody is home the same camera answers a doorbell press and pushes the picture to the phone, where the visitor can be seen, spoken to and let in. That is the working range the HKM-2888531 covers.

At a Glance

  • 3D face recognition with infrared fill light, works in low light and at night
  • 4.5-inch colour screen on the indoor panel for real-time visitor view
  • Six entry modes: 3D face, fingerprint, PIN code, IC card, app, mechanical key
  • 5200 mAh battery, Grade C cylinder and 6068 stainless steel mortise
  • App control for remote unlock, temporary passwords and unlock history
  • Two finishes in the range: Black and Gold, identical configuration across both

Materials and Construction

The outdoor panel is a single aluminium-alloy plate with an electroplated finish, tested for 120 hours of salt spray so the surface resists oxidation and keeps its colour under daily handling. A 3D face module sits at the top of the panel behind a dark window, with three infrared emitters and a camera lens grouped above a circular fingerprint ring. Below the ring sits a twelve-key backlit keypad with a card reader zone, and at the bottom a covered mechanical key cylinder that only shows itself when the cover is lifted.

The indoor panel carries the 4.5-inch colour screen at the top, a row of three control buttons directly beneath it, a battery compartment behind a magnetic cover in the middle, and two thumb-turn knobs at the bottom — the upper knob throws the deadbolt, the lower one releases the latch. Both panels share the same aluminium-alloy base material, and the two colourways differ only in plating, not in hardware.

Behind the panels sits a 6068 stainless steel mortise, the standard body format used across entry doors, with a Grade C lock cylinder. The cylinder grade refers to the resistance class of the mechanical core: it is the part that a physical attack would target, and it is deliberately separated from the electronic layer so that a lost battery never means a lost door.

How It Works

Face recognition runs on a structured-light 3D module rather than a flat camera. The module projects an infrared pattern, measures depth across the face and compares the result with the stored template, which is why a photograph held up to the lens does not pass. Recognition is quoted at roughly 0.5 seconds and an error rate of 0.001% by the module supplier, and the sensor covers a standing height band of 100 cm to 200 cm, so children and tall adults both fall inside the frame without crouching or stretching. Infrared fill light keeps the same performance at night and in a dim hallway.

The fingerprint reader is a semiconductor sensor with a 160 × 160 sensing area, positioned as a ring around the button so that a thumb lands on it naturally when the hand grips the handle. PIN entry accepts 6 to 20 digits and supports a virtual or dummy password: a longer string can be typed around the real code, and the door still opens as long as the true digits appear in order somewhere inside it. That defeats a shoulder-surfer reading the keypad from a distance.

IC cards are encrypted, so a copied card number alone will not open the lock. The mechanical key is the offline path and works with the electronics completely dead. The app layer adds remote unlock, temporary passwords with a time window for guests or cleaners, an unlock history with timestamps, and live indoor monitoring from the camera. Auto-locking can be switched on so the deadbolt throws itself once the door closes, and the camera can be set to capture a still each time someone stands at the door.

One detail worth knowing: the lock is built to resist the electromagnetic attack sometimes called a black-box test, where a coil is held against the panel to force a release. The housing and circuit layout are shielded against it, which is why the product is described as explosion-proof in supplier material.

Placement and Use

The HKM-2888531 fits wood, steel, stainless steel, aluminium and brass entry doors — the five door materials that cover almost every home, apartment and small office door. Because the body is a 6068 format, it drops into doors already cut for that mortise pattern, which keeps installation to a swap rather than a rebuild. The outdoor panel faces the weather and the indoor panel faces the room, and the two are linked only by the body inside the door.

Typical settings are a main entrance, a rental unit where the tenant changes and the temporary password is reset instead of the lock, a home office that needs an unlock trail, and a second door where family members come and go with their hands full. In a rental the app matters as much as the hardware: a new temporary code can be issued from another city without anyone travelling to the door.

Inside the house the indoor screen doubles as a viewer. A doorbell press wakes the panel, the visitor appears on the 4.5-inch display, and the three buttons under the screen handle answer, hang up and playback. Nobody has to reach for a phone to see who is outside.

Included and Optional

Outdoor panel Aluminium-alloy face plate with 3D face module, fingerprint ring, backlit keypad, card reader and covered key cylinder
Indoor panel 4.5-inch colour screen, control buttons, battery compartment and two thumb-turn knobs
Hardware pack 6068 stainless steel mortise, mechanical keys, IC cards, mounting screws and fitting template

The two panels are matched as a pair — the outdoor unit carries the camera and the reader, the indoor unit carries the screen and the battery, and both must be installed for the video and face functions to work. Cards and keys are consumables in daily use, so keeping a spare card in a drawer and a key outside the house is worth planning at installation.

Colours and Finishes

Two finishes are offered. Black is a deep graphite plating that reads almost matte in daylight and blends into a dark door; Gold is a warm champagne tone that stands out against white and wood-grain doors. Both use the same electroplated process and the same 120-hour salt spray standard, so the choice is purely visual — the panels, sensor layout and lock body are identical between them.

On a black steel door the Black version all but disappears, which suits a minimal entrance. On a light oak or white door the Gold version gives the hardware a deliberate presence. Because the finish is plated rather than painted, cleaning with a dry or slightly damp cloth is enough; abrasive pads and solvent sprays are what dull a plated surface over time.

Care and Maintenance

Wipe the panels with a dry microfibre cloth. For fingerprints on the keypad or the screen, a cloth barely dampened with water is enough — alcohol, acetone and household glass cleaners can cloud the plated surface and the screen coating. Keep the fingerprint ring dry; a wet thumb reads poorly and leaves residue in the sensing area.

Clean the camera window and the infrared emitters at the top of the outdoor panel the same way. Dust on that window is the usual cause of slow face recognition, and it is a two-second fix. Check the battery level in the app rather than waiting for the low-battery warning, and keep the mechanical key somewhere outside the house — a key locked inside is the one failure mode a smart lock cannot solve for you.

Twice a year, open and close the door with the mechanical key to keep the cylinder free, and check that the mortise bolts move without resistance. If the door has swollen with the season and the bolt drags, adjust the strike plate rather than forcing the motor, since a binding bolt is what wears a motorised body out early.

Specifications

Model HKM-2888531
Category Smart Locks
Access Modes 3D face, fingerprint, PIN code, IC card, app, mechanical key
Display 4.5-inch colour screen on the indoor panel
Battery 5200 mAh rechargeable pack
Security Grade C cylinder, 6068 stainless steel mortise
Material Aluminium alloy panels, electroplated finish, 120-hour salt spray
Door Compatibility Wood, steel, stainless steel, aluminium and brass doors

Frequently Asked Questions

Which doors does the HKM-2888531 fit?

Wood, steel, stainless steel, aluminium and brass entry doors. The lock body is the 6068 stainless steel format, so a door already cut for that mortise can usually take the lock as a straight swap. Measure the door thickness and compare the existing cutout with the fitting template before ordering.

How does the 3D face recognition work?

An infrared structured-light module maps depth across the face instead of comparing a flat photo, so a printed picture or a phone screen will not unlock it. The sensor reads a standing person across a height band of roughly 100 cm to 200 cm and unlocks in about half a second, and infrared fill light keeps it working at night, in glasses and under a hat.

How many ways can the door be opened?

Six: 3D face, fingerprint, PIN code, IC card, the mobile app and the mechanical key. Face, fingerprint, PIN and card are set per user in the app, temporary passwords can be issued with a time window, and the mechanical key works with the electronics completely off.

What happens if the battery dies or the Wi-Fi drops?

The mechanical key still opens the door with no power at all, and the indoor thumb-turn releases the latch from inside. Losing Wi-Fi only removes remote unlock, temporary passwords issued from elsewhere and live viewing; face, fingerprint, PIN and card all run on the lock itself and keep working.

How often does the 5200 mAh battery need charging?

Runtime depends on how often the screen and camera wake, so the honest answer is to watch the level in the app rather than a fixed calendar. The app shows battery percentage, and the panel gives a low-battery warning well before the cell is flat, which leaves time to charge before the key becomes the only option.

What is the indoor screen for?

It shows the camera feed in real time, so a doorbell press or a person standing outside appears on the 4.5-inch panel without anyone opening the door or reaching for a phone. The three buttons under the screen handle answer, hang up and playback of stored captures.

Shipping, Returns and Warranty

Free Shipping on All Orders

Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). Every order ships free and a tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money-Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labour; normal-wear items are excluded.

HKM-2888531 — aluminium-alloy smart door lock with a 3D face module and infrared night vision, a 1.2-megapixel camera feeding a 4.5-inch indoor screen, six ways to open the door across face, fingerprint, PIN, IC card, app and key, a 5200 mAh battery, a Grade C cylinder and a 6068 stainless steel mortise, offered in Black and Gold. Read the manual before first use. Nothing here is safety certification advice.

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

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Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

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Outside Business HoursWithin 2 hours

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