Hekomart.com
Custom Logo YVY Q20 Enduro Ebike Fast 20" 48V 20Ah Mtb E Bike Fat Tire Electric Hybrid Bike Electric Dirt Mountain City Bicycle
Brand Name:YVY
Model Number:Q20
Gears:7 Speed
Range per Power:40 - 60 km
Frame Material:High carbon steel frame
Wheel Size:20"
Max Speed:Send Inquiry
Voltage:48 V
Power Supply:Lithium Battery
Braking System:Hydraulic Disc Brake
Torque:80-90 Nm
Charging Time:5-8H
Motor position:Rear Hub Motor
Battery Position:Down Tube
Packaging:50
Tire Width:20*4"
Watt-Hour:20Ah
Special Feature:Cycling, Headlight, Outdoor, Digital Display, Dual Suspension, dual disc brake
motor:Brushless
Type:Electric Mountain Bike
Battery:48v 20ah lithium battery, 48V 20AH Lithium Battery
Age Group:Teens, Adults
Brake:Hydraulic Disc Brake
Plug Type:Us Plug, Swiss Plug, European Plug, British Plug, Australian Plug
Suspension Type:Rear, Front, DUAL, Full
Battery Type:Lithium
Motor Type:Brushless
Style:Electric Mountain Bike
Power Source:Lithium Battery
Accessories:HORN, Reflector, toolkit, cycling bag, Kickstand, mudguard
Feature:Electric
Rear Hub:Hub Motor
Fork:suspension fork
Derailleur:7-speed, SHIMANO 7 Speed
Custom Service:OEM ODM Color, Battery capacity, Motor power
Drive mode:pure electric, human foot stepping, and electric assist
Motor type:brushless high-speed hub motor
Brakes:Front & Rear Hydraulic Disc Brake
Tire:20*4.0" Fat tire
USB port:The phone stand is equipped with a USB charging port
Meter:M5 LCD meter
Battery Capacity:48v 20Ah
NOTE
We are a professional manufacturer of e-bike with 15 year's experience in the field.We can provide OEM,ODE Service and also have ebike in our overseas warehouse.We would like to recruit the distributor all over the world.Please contact us to get more information.
Frame |
20 inch High Carbon Steel |
Charge time |
5-7hrs fast charge |
Motor |
high speed brushless motor |
Battery |
48V/20Ah |
Transmission |
7-speed |
Riding Mode: |
Pure Electric, Power Assist, Bike Mode |
Brake info: |
front & rear Dual Hydraulic Disc Brakes |
Rim |
20 inch aluminum alloy single layer cutter ring |
Tire |
20"*4.00" Fat Tire |
Tail Lights |
Running Lights / Brake Lights |
Preliminary planning - Clarify the purpose and requirements
Set a budget
Select the frame
Component selection - Motor
Battery
Controller
Other accessories
HK RIDSTAR TRADE LIMITED
FAQ
A: Generally, we pack our goods in neutral boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: FOB.
Q4. How about your delivery time?
A: Generally, it will take 20-35 work-days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
