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HKM-0251837 Cat Scratcher with Sisal Winding and Stable Solid Wood Base - Multiple Designs Available
Introducing the HKM-0251837 Cat Scratcher with Sisal Winding and Stable Solid Wood Base, designed to bring both functionality and style to your furry friend's playtime. This scratcher combines a durable sisal winding process with a solid wood base, ensuring it is both wear-resistant and scratch-resistant, ideal for playful cats.
Available in a variety of eye-catching designs, this scratcher caters to aesthetic preferences as well as practical needs. Choose from options like Pink Love, Red Heart, Small Orange Blossom, Little Purple Flower, Red Sun, Yellow Sun, and more. Each design not only enhances your home decor, but also provides a comfortable and engaging environment for your pet.
The solid wood base is crafted for stability, ensuring the scratcher remains securely in place during use. This is particularly beneficial for cats who love to scratch and stretch. With several size options available, the HKM-0251837 accommodates different weight recommendations, making it suitable for a wide range of feline companions.
Features include:
- Selected sisal winding process for durability
- Hand-rubbed hemp for added comfort
- Stable and firm solid wood base
The HKM-0251837 Cat Scratcher is more than just a scratching post; it’s an essential addition to your cat's play area, fostering healthy scratching habits while keeping your furniture safe from claw damage. Elevate your cat's playtime with this stylish, sturdy, and functional scratcher, perfect for any home.
Product information:
Color classification: pink love red love small orange flower small purple flower red sun yellow sun diving platform nest yellow flower trumpet (recommended within 5 kg) Platform nest orange blossom medium (recommended within 10 kg) diving platform nest yellow flower large (recommended within 16 kg) diving platform nest orange blossom large (recommended within 16 kg)
Application: Cat
Process: Selected sisal winding process, hand rubbed hemp, wear-resistant and scratch-resistant
Details: solid wood bottom basin is firm and stable
A: Pink love
B: Red heart
C: small orange blossom
D: Little Purple Flower
E: red sun
F: yellow sun
G: Yellow flower trumpet
H: Dancing platform nest orange blossom trumpet
Package:
Cat scratcher x1
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