Pet Houses & Cages >>
HKM-0392125 6-Tier Hamster Cage with Colorful Tubes, Ramps, Wheel, Hut, Food Dish & Water Bottle for Dwarf Hamsters and Gerbils - Light Blue
Introduce your pet to a vibrant and engaging environment with the HKM-0392125 6-Tier Hamster Cage. Designed for dwarf hamsters and gerbils, this twin-tower habitat features a colorful tube system that promotes endless exploration and playful interaction.
With six tiers, this cage offers ample space for your pet to move around freely. It comes equipped with a variety of accessories such as ramps, perches, and a cozy hut, ensuring that your furry friend always has a comfortable spot to rest. The spacious 5.1" deep base allows for plenty of room to play, while the narrow 0.4" bar spacing provides a secure environment, preventing any escapes.
Accessing your pet is made easy through the dual front doors, simplifying the process of feeding and cleaning. Assembly is required, but with customizable setup options, you can arrange the various components to suit your preferences and your pet's needs.
The HKM-0392125 cage is constructed with durable metal and plastic materials, featuring a light blue design that adds a cheerful touch to any space. With overall dimensions of 22.8" L x 14.2" W x 31.9" H, it fits well within most areas while still providing a spacious living environment for your pets.
This comprehensive hamster habitat package includes everything you need:
- 1 Hamster Cage
- 2 Perches with Hole
- 3 Perches without Hole
- 5 Ramps
- 1 Hut
- 1 Wheel
- 1 Water Bottle
- 1 Food Dish
- 6 Straight Pipes
- 9 Bending Pipes
- 1 Manual
Give your dwarf hamster or gerbil the vibrant and stimulating home they deserve with the HKM-0392125 6-Tier Hamster Cage.
Discover a vibrant world for your pet with the [BRAND NAME] Big Hamster Cage! This 6-tier, twin-tower habitat features a colorful tube system for endless exploration. It has playful accessories like ramps, perches, and a wheel. Easy-access dual front doors and a spacious 5.1" deep base ensure a happy, secure space for dwarf hamsters or miniature gerbils.
Features:
- - Six-tier, twin-tower design with colorful tubes for exploration
- - Includes diverse accessories like ramps, perches, and a cozy hut
- - Two front doors provide easy access to your pet
- - Deep 5.1" bottom offers ample space for rest and play
- - Narrow 0.4" bar spacing prevents escapes
- - Suitable for dwarf hamsters or miniature gerbils
- - Assembly required, allowing customizable setup
Specification:
- - Color: Light Blue
- - Material: Metal, PP, PS
- - Overall Dimensions: 22.8" L x 14.2" W x 31.9" H
- - Top Size: 13.8" L x 5.5" W x 5.9" H, 13.8" L x 13" W x 5.9" H
- - Bottom Size: 22.8" L x 14.2" W x 5.1" H
- - Front Door: 11.4" W x 5.5" H
- - Perch Size: 13" L x 9.8" W
- - Ramp Size: 8.9" L x 2.4" W
- - Hut Size: 5.5" L x 3.7" W x 3.7" H
- - Wheel Size: 5.1" Dia. x 3.1"
- - Bowl: 3.1" Dia. x 1.6" H
- - Water Bottle: 2.5 oz.
- - Tunnel: 2.2" Dia.
- - Bar Spacing: 0.4"
- - Item Label: D51-439V00LB
Package Includes:
- - 1 x Hamster Cage
- - 2 x Perches with Hole
- - 3 x Perches without Hole
- - 5 x Ramps
- - 1 x Hut
- - 1 x Wheel
- - 1 x Water Bottle
- - 1 x Food Dish
- - 6 x Straight Pipes
- - 9 x Bending Pipes
- - 1 x Manual
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Every part warranted for two full years.
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24/7 Phone
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support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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