Pet Houses & Cages >>
HKM-0582973 Indoor and Outdoor Wooden Turtle Habitat with Enclosed Rest and Water Areas
Introducing the HKM-0582973 Indoor and Outdoor Wooden Turtle Habitat, an ideal living space designed for your beloved reptiles and amphibians. This thoughtfully crafted habitat features a main structure made of solid wood, ensuring durability and a natural aesthetic that blends seamlessly into any environment.
The habitat boasts a well-designed configuration with two distinct rooms, providing ample run space for your pets to roam, play, rest, and sleep. Whether you have tortoises, lizards, geckos, snakes, or small amphibians that require minimal water, this enclosure caters to their needs, making it a versatile choice for small animal enthusiasts.
Featuring two upgraded waterproof plastic trays, maintenance is a breeze. These trays facilitate easy cleaning and soil replacements, ensuring your pets' environment remains tidy and hygienic. The inclusion of an acrylic enclosure allows for natural sunlight to permeate the habitat while providing a clear view for both you and your pets, enhancing your interactive experiences.
Safety is a top priority with the HKM-0582973. The habitat is equipped with thicker wire, effectively keeping your pet secure while preventing any potential escapes. Strong and durable locks and hinges offer peace of mind, ensuring years of reliable use. Additionally, the natural solid fir wood is resistant to corrosion, safeguarding the structure against the elements, including tortoise excrement.
With dimensions of 43.1*24*12.8 inches, its spacious design comfortably accommodates your small animals. The HKM-0582973 Indoor and Outdoor Wooden Turtle Habitat is not just a shelter; it's a thriving environment for your pets, enriching their life and providing you with a delightful experience in pet ownership.
Main Color:Grey
Main Material:Solid Wood
?Two PVC trays for easy cleaning?Two different sizes of upgraded waterproof plastic trays are designed to facilitate soil replacement, clean up trash and prevent floors from getting dirty.
?Acrylic enclosure?See-through acrylic material lasts a long time, works well for your tortoise to get natural sunlight, and make it easier both for you and your pets to see each other.
?Indoor outdoor use?2-room design provide large run space for your pets to roam, play, relax, and sleep. Suitable for small animals like tortoises, lizards, geckos, and snakes. Also suitable for small amphibians that require only a small amount of water.
?Safe turtle cage?Thicker wire keeps your pet safe and also prevents it from escaping from the cage. The locks and hinges are strong and durable for years of use. Natural solid fir wood will not be corroded by tortoise excrement.
Product Dimensions(in):43.1*24*12.8
Package Details(in):27.2*23.6*6.7
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
