Cat Trees & Condos >>
HKM-0719421 Cat Tree with Scratching Posts and Hideaway House - Light Gray, 60 cm Tall
Introducing the HKM-0719421 Cat Tree with Scratching Posts and Hideaway House in a stylish light gray finish. This versatile cat tree serves as an ideal sanctuary for your feline friends, providing them with ample space to scratch, climb, lounge, and hide—all essential activities for their well-being, especially during the chilly winter months when they are likely to stay indoors more.
Crafted from durable wood composite and plush materials, this cat tree beautifully combines comfort with functionality. The sisal-wrapped scratching posts are designed to keep your cat's claws healthy while satisfying their natural scratching instincts. This encourages physical activity and helps protect your furniture from unintentional scratches.
The overall dimensions of the cat tree are 55 cm in length, 22 cm in width, and it stands 60 cm tall, making it a perfect fit for both small and larger spaces. For your cat's privacy, the hideaway house measures 22 x 22 x 22 cm, offering a cozy retreat they can escape to when they need a break.
With a column diameter of 6.5 cm, the structure is stable and provides safe spaces for climbing and exploring. Elevate your home environment and provide your pets with a dedicated space to thrive with the HKM-0719421 Cat Tree. It’s a smart investment in your cat's happiness and health.
This cat tree is the perfect retreat for your cats to scratch, climb, sit, hide, and rest. It gives your cats the opportunity to stretch and move around, especially during the cold winter months when they spend more time indoors. The sisal-wrapped scratching posts allow your furry friends to sharpen their claws, providing a healthy outlet for their scratching instinct.
Properties :
- Color: Light Gray
- Material: Wood composite, plush, sisal
- Overall dimensions: 55 x 22 x 60 cm (L x W x H)
- House dimensions: 22 x 22 x 22 cm (L x W x H)
- Column diameter: 6.5 cm
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
