Smart Cat Toilets >>
HKM-102163 Automatic Open-Top Self-Cleaning Cat Litter Box with APP Control and Weight Monitoring, Odor-Free Design for Cats Up to 10kg
Introducing the HKM-102163 Automatic Open-Top Self-Cleaning Cat Litter Box, a game changer for cat owners seeking convenience and hygiene. This smart litter box is designed for cats weighing up to 10kg, making it ideal for larger breeds. Its open-top design not only offers a 360° field of view, allowing your feline friend to enjoy a comfortable and secure experience, but also enhances the overall user-friendliness of the product.
What really sets the HKM-102163 apart is its advanced AI-powered scooping functionality. This automated system efficiently handles waste disposal, so you can say goodbye to constant monitoring and manual cleaning. With a spacious inner compartment and a 9L litter collection bin, you’ll appreciate the ability to go up to 12 days without needing to change the litter, which adds an extra layer of convenience to your daily routine.
Durability is a key feature of the HKM-102163. Constructed from high-quality ABS and PP materials, this litter box is designed to withstand regular use. The high-performance three-proof pad ensures that it remains robust, meeting the daily needs of both you and your pet.
Odor management is another area where the HKM-102163 excels. Utilizing imported FS compound biological enzymes, this litter box effectively neutralizes odors at the source, helping to keep your home smelling fresh. Clean-up is made easy with its magnetic structure, allowing for simple disassembly and maintenance.
For tech-savvy pet owners, this litter box includes Wi-Fi connectivity and an intuitive app that lets you monitor your cat's weight and the litter box status. This feature provides easy access to important information about your pet's health and litter box maintenance.
In summary, the HKM-102163 Automatic Open-Top Self-Cleaning Cat Litter Box combines innovative technology, practicality, and robust construction for a seamless cat care experience. It’s not just a litter box; it’s a thoughtful addition to your home that makes life simpler for you and your beloved feline.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
