Pet Houses & Cages >>
HKM-1167037 2-Tier Hamster Cage with Sand Bathroom, Running Wheel, and Water Bottle for Small Hamsters
Introducing the HKM-1167037 2-Tier Hamster Cage, designed specifically for your small hamsters, such as dwarf types. This innovative cage features a dual-level design that allows you to maintain separate living and play areas for your furry friends. The first platform includes a convenient water bottle holder, a cozy hideout, and a sturdy ladder, while the second tier boosts fun with its integrated food feeder, ramp, and bridge, offering your pet plenty of opportunities for exploration and activity.
Equipped with a range of fun accessories, this habitat transforms into an engaging playground for your hamster. It includes a sand bathroom for their natural behaviors, a running wheel for exercise, and transparent tubes that unleash their adventurous spirit, ensuring they stay active and entertained.
Safety and comfort are paramount with the HKM-1167037, which is specifically crafted for small hamsters. The 0.4" bar spacing effectively prevents any escape attempts, while the exceptional ventilation system promotes optimal airflow, eliminating moisture, odors, and heat build-up.
Cleaning and maintenance are a breeze with this cage, thanks to its thoughtful design that includes two front doors and a top door for easy access. Removable components allow for swift adjustments, and the raised legs protect the bottom of the cage from wear and tear.
With overall dimensions of 17.5" L x 11" W x 17.3" H, this cage is perfectly sized for your small hamsters. Assembly is required, but the straightforward design ensures that setting it up is quick and hassle-free.
Give your small hamsters the home they deserve with the HKM-1167037 2-Tier Hamster Cage!
Details
- - Dual-Level Design: Keep living and play areas separate from the two-tier structure. The first platform integrates a water bottle holder, hideout, and a ladder, while the second platform integrates a food feeder, ramp, and bridge for added fun
- - Fun Accessories Included: Comes with a variety of exciting accessories, this hamster habitat includes a sand bathroom, running wheel, and transparent tubes, offering endless opportunities for your hamster to explore, play, and exercise
- - Safe & Breathable: Explicitly designed for dwarf and small hamsters, with 0.4" bar spacing to prevent escapes. The excellent ventilation system ensures optimal airflow, preventing moisture, odors, and heat
- - Effortless Maintenance: Cleaning is a breeze, designed with two front doors and a top door for easy access. Removable components allow for quick adjustments, while raised legs protect the bottom of the cage from wear and tear
- - Hamster Cage Information: Overall Dimensions: 17.5" L x 11" W x 17.3" H. Suitable for small hamsters, such as dwarf. Assembly required.
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The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
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Manufacturing Defects
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Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Request a return within 30 days of delivery.
Original Condition
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Refund processed within 10 business days.
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Returns & Exchanges Overview
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Comprehensive Coverage
Every part warranted for two full years.
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Contact Information
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+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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