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HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-118931 Kids Electric Balance Bike with Hydraulic Fork, Disc Brake, 16" Wheel, and Integrated Battery
HKM-9020627 electric balance bike

Balance Bikes >>

HKM-9020627 16-Inch Off-Road Electric Balance Bike with 350W Brushless Motor 3 Speeds 36V Battery Suspension and Disc Brakes


$899.99
Wattage:
- Default
Watt-Hour:
- 250W
Color Options:
- Orange - Red - White - Light Green
Quantity

In Stock | Secure Checkout | Express Delivery

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📞 +1 (209) 280-3200
✉️ support@hekomart.com
We typically respond within 1 hour, 24/7.

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HKM-9020627

HKM-9020627

An Off-Road Balance Bike That Lives on the Dirt

The HKM-9020627 is a 16-inch off-road electric balance bike with a 350W brushless rear hub motor, three speed modes and a suspension fork that keeps the front wheel tracking when the trail turns rough. The 36V lithium pack covers 31 to 43 miles per charge, the disc brake brings it all back down, and the aluminium alloy frame holds the whole bike to 26.5 lb. Orange, Red or Green, it looks the part and rides it.

16-Inch Wheels350W Brushless3 Speed Modes19 mph Top31-43 Mile RangeSuspension ForkDisc Brake26.5 lb

Key Features

Six details that make the HKM-9020627 at home on the dirt.

A 350W Brushless Rear Hub

The rear hub pulls smoothly from a standstill and holds its pace on loose climbs without brush wear or jerky surges. There is no chain to guard or sprocket to align, which keeps the maintenance list short and the ride quiet.

Three Speed Modes

Three modes pace the bike to the rider and the terrain: a calm setting for first laps, a middle one for rolling trails and a top setting for open ground. Parents keep the switch under adult control until the rider earns the top end.

A Suspension Fork Up Front

The front fork absorbs the roots, ruts and kerb hits that a rigid fork sends straight to the hands, keeping the wheel down and tracking when the ground turns rough. It is the component that separates an off-road bike from a sidewalk one.

31 to 43 Miles per Charge

The 36V lithium pack covers 31 to 43 miles per charge, which is trail-day range rather than driveway range. Long rides stop being a special occasion, and the pack returns to duty without ceremony.

Disc Brake Stopping

The disc brake delivers firm, progressive stopping that keeps working in trail dust and damp grass. Riders learn proper lever braking while the speed modes are still low, which is the safest order to learn in.

26.5 lb, Three Colors

The aluminium alloy frame holds the whole bike to 26.5 lb with the battery aboard, light enough to manage at walking pace and lift into a car. Orange, Red and Green are the colors dirt bikes are supposed to come in.

Overview

A 16-inch off-road balance bike with 350W power and suspension.

The HKM-9020627 is a 16-inch off-road electric balance bike built for riders who would rather be on the dirt than the pavement. A 350W brushless rear hub drives three speed modes, the suspension fork keeps the front wheel tracking over roots and ruts, and the disc brake provides the controlled stops that loose ground demands. The 36V lithium pack covers 31 to 43 miles per charge, the aluminium alloy frame carries the whole package at 26.5 lb, and Orange, Red and Green keep the bike looking like the trail machine it is. It is genuine off-road hardware, scaled for young riders and built to grow with them through every mode.

Built for the Loose Stuff

A suspension fork and disc brake, paired for the dirt.

HKM-9020627 electric balance bike

Off-road riding asks two things of a bike: keep the wheel tracking and stop when it matters. The suspension fork answers the first and the disc brake answers the second, and both behave the same on the hundredth ride as the first.

Full Specifications

Everything worth knowing, in one table.

Model
HKM-9020627 | Electric Balance Bike
Product Type
16-Inch Off-Road Balance Bike
Motor
350W Brushless Rear Hub
Battery
36V Lithium-Ion
Range
31 to 43 Miles per Charge
Top Speed
Up to 19 mph
Speed Modes
3
Brakes
Disc Brake
Suspension
Front Fork
Frame
Aluminium Alloy
Weight
26.5 lb with Battery
Color Options
Orange, Red, Green

Why Off-Road Geometry Matters

The same power rides differently on dirt.

Pavement forgives a lot that dirt does not, and the HKM-9020627 is built for the dirt side of that line. The suspension fork keeps the front wheel on its line through roots and ruts instead of skipping off line, the disc brake bites progressively in dust, and the 16-inch wheels roll over the obstacles that trap smaller ones. The 350W rear hub pulls smoothly enough for loose climbs, three speed modes pace the ride, and the 36V pack covers 31 to 43 miles per charge so the ride ends by choice. At 26.5 lb the bike stays manageable when the trail ends, and the aluminium alloy frame takes the hits that dirt hands out. It is a dirt bike that happens to be sized for a young rider.

Pro tip: Lower the tire pressure slightly for loose trails and bring it back for pavement, because pressure is the cheapest suspension there is.

What’s in the Box

What arrives in the box, ready to ride.

1 x 16-Inch Off-Road Bike

Frame, fork and wheels come fitted from the box

1 x 36V Lithium Battery

Seated in the mount and matched to the charger

1 x Mains Charger

Matched to the battery pack from the factory

1 x Seat and Post

Fitted, ready to set for the height of the rider

1 x Manual and Hex Keys

Setup sheets with the tools supplied in the pack

1 x Warranty Card

Registration details for the records at home

Why Choose the HKM-9020627

Six reasons families pick the HKM-9020627.

A Real Fork, Not a Decoration

The suspension fork absorbs the hits that end short rides and rattle small hands, so young riders learn line choice instead of fear. Comfort is what keeps the lessons going.

Three Modes, One Trail Bike

The modes pace the bike from calm first laps to open trail, so the same machine teaches and then rewards. Parents hold the switch, and the top end stays earned rather than assumed.

Range for Real Trail Days

Up to 43 miles per charge covers a morning of loops with the ride home included. Range anxiety is a thing other bikes have, and this one does not share it.

Brakes That Bite in the Dirt

The disc brake keeps its progressive bite in dust and damp grass where other brakes fade, and it teaches the lever habit every future bike will expect.

Light Enough to Actually Use

At 26.5 lb with the battery aboard, the bike is manageable at walking pace, liftable into a car and ridable by the rider it was built for. Trail bikes get ridden when they are light.

It Looks Like the Real Thing

Orange, Red or Green, the bike has the stance and the colors of a proper dirt machine. Kids notice, and a bike they are proud of is a bike they ride.

Frequently Asked Questions

Straight answers about the HKM-9020627.

What ages and heights does the HKM-9020627 fit?

The 16-inch platform suits riders who have outgrown smaller balance bikes, typically from around age five depending on leg length. The honest check is both feet flat while seated with knees slightly bent, hands reaching the bars at full but comfortable extension. Because this bike is aimed at off-road use, also confirm the rider can work the brake lever with one finger before unlocking the faster modes. The compact saddle height keeps the ground close, which is what builds confidence on loose surfaces.

How do the three speed modes work?

The modes pace the bike for the rider and the terrain, with a calm setting for first laps, a middle one for rolling trails and a top setting for open ground. The switch belongs to the adults: start low on flat ground until the throttle and brake are under smooth control, then move up as the rider earns it. Pick the mode for the path before the ride starts, and the top end stays headroom rather than a habit.

How far does one charge go?

The 36V lithium pack covers 31 to 43 miles per charge, with the exact figure depending on mode, terrain and rider weight. Loose climbs and the top mode use far more per mile than cruising, so treat the rating as a fair-weather number and ride out with the return leg in reserve. Range figures also assume reasonable tire pressure, which is why pressure belongs in the weekly walkaround rather than the repair list.

What maintenance does the suspension fork need?

Very little. Wipe the stanchions clean after dusty or muddy rides so grit never drags past the seals, and cycle the fork through its travel now and then to redistribute the lubricant. If the fork starts to feel sticky with clean stanchions, note when it started and contact support before disassembling anything. Off-road use makes this a five-minute habit that protects a real component.

Can it handle wet weather?

The disc brake keeps its bite in damp conditions, and the sealed electrics tolerate wet grass, puddle spray and the wash-down after a muddy ride. That said, avoid standing water deeper than the hub, dry the bike after heavy wet rides, and always charge the pack indoors at room temperature rather than on a wet porch. Wet trails are rideable; soaked chargers are not.

What assembly and upkeep are involved?

Assembly covers the handlebar, saddle height, fork check and battery seating, with the supplied hex keys and the manual. Beyond that: tire pressure weekly, a brake squeeze test before rides, clean stanchions after dusty rides and a wipe-down. There is no chain on the hub-motor drive, so nothing needs oiling or tensioning all season. The whole routine fits a weekend morning.

Quick Troubleshooting

When the HKM-9020627 needs attention, start here.

The bike will not power on

Unclip the pack and seat it back until the latch clicks, because a pack just short of home makes no contact. Press the power button and watch for the indicator. If it stays dark, charge for fifteen minutes and retry, check the mount contacts for grit, and confirm the wall socket with another device first. Cold packs read empty until warmed, so bring the bike indoors before judging a winter battery, and make the click part of the pre-ride routine.

The brake feels weak or gritty

Start with the rotor: a wipe with isopropyl alcohol removes the dust and film that dull the bite. Squeeze the lever and watch the pad meet the rotor evenly; a grinding sound means grit or a worn pad, which is a support conversation rather than a trailside fix. Off-road dust accelerates wear compared with pavement, so check the lever feel weekly and keep a small brush in the kit for the caliper area.

The fork lost its smoothness

Wipe the stanchions with a clean cloth and check for dried mud, which drags past the seals. Cycle the fork through its travel a few times to redistribute the lubricant. If the stiction persists with clean stanchions, note when it started and contact support before disassembling anything. A sag check takes a minute and keeps the setup honest after big changes in rider weight.

The range keeps shrinking

Compare riding style before blaming the pack, because loose climbs and the top mode use far more per mile than cruising. Check tire pressure, since soft tires cost range twice. Cold weather trims every lithium pack. If nothing has changed, run one full uninterrupted charge cycle and retest the same loop. Log the loop you retest on, because different trails make different numbers, and retest before replacing anything.

The motor cut out mid-ride

A pack running low or hot will step back before it dies, so start with a full charge and a cool-down. Check the throttle connector for a half-seated plug and confirm the mode switch has not been nudged. If cutouts continue on flat ground in the low mode with a full, cool pack, note the mode in use and contact support. Log when it happens: climbs point to the pack, flat-ground cutouts point to the controller.

The charger light never turns green

Confirm the wall socket with another device, then reseat the charger plug at both ends. Check the pack mount contacts for grit and charge indoors at room temperature, because cold packs refuse a full cycle. If the indicator still never completes, stop forcing cycles and contact support with a note of how long charging has taken recently. Do not leave a stalled pack on the charger unattended overnight while you wait to retest.

Service & Policies

Coverage that rides every trail with you.

Free Shipping on All Orders

Every order ships free. Handling time: 0-1 business days (Monday to Friday). Transit time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.

Important Safety Notes

Read these notes before the first ride on the HKM-9020627.

The HKM-9020627 is an off-road electric balance bike, so a certified helmet is mandatory before every ride, and closed shoes with snug laces complete the minimum kit. Off-road gear matters more as the modes climb: start in the low mode on flat, open ground until the rider controls the throttle and the brake smoothly, and let an adult approve every mode change. Confirm the battery is fully latched before each ride, squeeze the lever to feel the bite, and check the fork, axle hardware and tire pressure weekly. Keep fingers, laces and loose clothing clear of the rear hub, the rotor and the fork stanchions while the bike is powered, and let hot parts cool after long sessions. Charge the 36V pack indoors at room temperature on a hard surface, unplug once the indicator shows full, and never carry a passenger.

HKM-9020627 - 16-inch off-road electric balance bike with a 350W brushless rear hub motor, three speed modes, a 36V lithium battery with 31 to 43 miles of range per charge, a suspension fork, a disc brake and an aluminium alloy frame at 26.5 lb. Read the manual before first use. Nothing here is safety certification advice.

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

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