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HKM-173651 Luminous Ceramic Christmas Snow House and Pine Ornaments - Festive Home Decor
Bring the charm of the holiday season into your home with the HKM-173651 Luminous Ceramic Christmas Snow House and Pine Ornaments. These festive home decor items are designed to enhance your Christmas celebrations with their delightful and serene designs.
The collection includes a luminous snow house, beautifully crafted to resemble a traditional winter cottage standing at 19 cm tall, 15 cm wide, and 7.5 cm deep. This piece not only reflects the joy of Christmas but also serves as a soft light source during the evening, creating a warm atmosphere for your gatherings.
Alongside the snow house, the elderly pine and elderly bow pine ornaments add an elegant touch to your decor. The elderly pine stands at 11 cm in height, 7.5 cm in width, and the bow pine measures 25 cm tall with a width of 12 cm. Each piece is meticulously made from ceramic, ensuring durability and a refined appearance.
These luminous ornaments are perfect for placing on mantels, tabletops, or within your festive displays. They embody the spirit of Christmas and invite cozy memories as they brighten up your home. Add the HKM-173651 collection to your seasonal decorations and let the warm glow create enchanting moments throughout the holiday season.
Product information:
Category: Christmas decorations
Color classification: elderly snow House [luminous ornaments] length 15 * width 7.5 * height 19cm, elderly pine [luminous ornaments] Length 11 * width 7.5 * height cm, elderly bow pine [luminous ornaments] length 16 * width 12 * height 25cm
Material: Ceramic
Packing list:
1*Ornament
Product Image:
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The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
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The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
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Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
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Delivery Time Summary
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week