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HKM-2030141 Vertical Cat Scratching Board with Sisal Rope and Cute Design for Play and Rest
Introducing the HKM-2030141 Vertical Cat Scratching Board, designed with both functionality and playfulness in mind. This charming scratching board features a delightful cute bear and bunny design that will not only add a touch of whimsy to your home but also cater to your feline friend's natural instincts.
Crafted from durable materials such as polyester, sheet, and sisal, this scratching board is perfect for your cat to scratch, play, and even relax. The exact dimensions are 41x32x58 cm or 41x33x47 cm, allowing it to fit seamlessly into any space while providing ample room for your cat's enjoyment.
The board includes a grab plate socket, enhancing its stability and ease of use. Your cat will appreciate the textured surface for scratching, which helps to maintain their claws while reducing the likelihood of furniture damage.
Please note that the product is photographed to showcase its true design. However, colors may appear slightly different due to lighting conditions and monitor settings. We recommend considering this before making your purchase to ensure complete satisfaction with your selection.
The package includes a cozy cat's nest and a sturdy grab board, combining comfort and functionality for your beloved pet. The HKM-2030141 is not just a practical item but also a playful addition to your home, designed to keep your cat engaged and happy. Upgrade your cat's play area with this adorable scratching board today!
Specification:
Material: polyester, sheet, sisal
Style: Cute
Specification: grab plate socket
Color: Cute bear, bunny
Specifications: 41*32*58cm/41*33*47cm
Note:
1. The product is taken in kind, but because of lighting problems, pictures may have a slight chromatism.
2. Due to the difference between different monitors, the picture may not reflect the actual color of the item. Please consider this before the purchase.
3. Please allow slight deviation for the measurement data.
Package Content:
Cat's nest *1
Grab board *1
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
