Electric Bicycles >>
HKM-2374227 1000 W Mid-Drive Motor, 48 V 17.5 Ah Battery, 28 mph Top Speed, 7-Speed Shimano Drivetrain, Electric Bike
HKM-2374227
1000 W 28 mph Electric Bike
The HKM-2374227 is built around an aluminum alloy frame and a 1000 W Mid-Drive motor that delivers smooth, clutch-free acceleration up to 28 mph. The 48 V 17.5 Ah lithium pack stores 840 Wh of energy, enough for 30-55 mi of real-world riding depending on how much you pedal and the terrain you cover.
Key Features
8 details that make the HKM-2374227 a dependable ride.
1000 W Mid-Drive
A 1000 W brushless mid-drive, peak 1500 W delivers smooth, predictable acceleration up to 28 mph. The motor sits at the bottom bracket as a central drive for direct drive with no chain or belt to maintain between motor and ground.
840 Wh Removable Battery
The 48 V 17.5 Ah pack stores 840 Wh of energy. It unlocks with the supplied key and lifts out of the frame for indoor charging, or charges in place through the frame-side port. A full recharge from empty takes about 5-7 h with the supplied 2 A charger.
Hydraulic Disc
Both calipers are actuated with predictable, light lever effort. Power-off brake levers cut motor drive the instant either lever is pulled - a meaningful safety feature on a 28 mph bike. Pads and rotors are replaceable for long service life.
7-Speed Shimano Drivetrain
A 7-Speed Shimano drivetrain with a Shimano index shifter gives usable pedaling cadence from walking pace up to cruising speed. The wide gear range lets heavier riders climb grades without overheating the battery.
Front Suspension Fork
A front suspension fork takes the bigger hits before they reach the rider. The setup is tuned for the 330 lb load rating and the varied terrain this bike is built to handle.
LED Headlight
A led headlight, brake light runs off the main battery, so there is nothing extra to charge. The light is wired through the controller so it does not need its own switch.
Color LCD
The color lcd shows speed, battery level, assist mode, odometer, and trip distance at a glance. Buttons on the left grip let the rider change assist levels without taking a hand off the bar.
Integrated Lighting and Controls
A led headlight, brake light comes pre-wired and runs off the main battery. Twist-grip throttle with five pedal-assist levels gives you full control over how much electric help you add to your own pedaling.
Overview
Built for the ride ahead.
The HKM-2374227 is built around an aluminum alloy frame and a 1000 W Mid-Drive motor that delivers smooth, clutch-free acceleration up to 28 mph. The 48 V 17.5 Ah lithium pack stores 840 Wh of energy, enough for 30-55 mi of real-world riding depending on how much you pedal and the terrain you cover. A Front Suspension Fork paired with hydraulic disc keeps the ride composed on broken pavement, gravel, and park paths. The 27.5 x 2.4 in roll over obstacles that would stop a narrower tire, while the 7-Speed Shimano drivetrain lets you add human power whenever you want to stretch the range. Practical details make the bike useful beyond recreation.
48 V Supply, Ready for Long Errands
A 48V supply keeps the HKM-2374227 ready for the long errand, not only the short hop.
What looks simple took careful engineering, because less is the harder thing to earn. It belongs in a real home and a real routine, not only a showroom.
Full Specifications
Measurements are shown in US customary units first, with metric equivalents in parentheses.
Battery, Range, and Charging
Up to 30-55 mi per charge.
The HKM-2374227 runs on a 1000 W Mid-Drive, 1500 W peak, 48 V 17.5 Ah lithium-ion (840 Wh), removable, a range of 30-55 mi, varies with terrain, rider weight, and assist level, a top speed of 28 mph, engineered for dependable day-to-day performance.
Daily Use & Care
A short routine keeps the ride quiet and the range where it should be.
Tire pressure sets the character of the bike. Run 12-18 psi on pavement for lower rolling resistance; drop to 8-12 psi for gravel and dirt so the tire can flatten and grip.
Rinse the frame, rims, and drivetrain with fresh water after riding on salted roads or wet gravel. Road film attacks fasteners over time if left in place.
Check that both axle nuts and the stem bolts are torqued before the first ride of each week. Hub-motor torque works fasteners loose faster than on a conventional bicycle.
Wipe and re-lubricate the chain every 100-150 mi, or after any ride through standing water or dusty conditions.
Inspect brake pad thickness monthly. Pads wear silently until they are gone; replace when the friction material is under 1 mm.
Charge indoors at room temperature. Unplug the charger once the indicator turns green rather than leaving it connected for days.
Keep the display and charge port covers closed when the bike is parked outside so moisture stays out of the connectors.
What’s in the Box
Everything needed to get riding, right out of the box.
1 x HKM-2374227 Electric City Bike
1 x HKM-2374227 electric city bike
1 x 48 V 17.5 Ah Removable Lithium Battery Pack
1 x 48 V 17.5 Ah removable lithium battery pack
1 x 2 A Smart Charger with 100-240 V Input
1 x 2 A smart charger with 100-240 V input
2 x Battery Keys
2 x Battery keys
1 x Toolkit with Hex Wrenches and Pedal Spanner
1 x Toolkit with hex wrenches and pedal spanner
1 x Pair of Folding Pedals
1 x Pair of folding pedals
1 x User Manual and Assembly Guide
1 x User manual and assembly guide
1 x LED Headlight (pre-installed)
1 x LED headlight (pre-installed)
Why Choose the HKM-2374227
6 reasons it earns its place.
Built for Daily Transport
A stable geometry, a wide saddle, and integrated lights turn this model into a practical transport tool rather than a recreational toy. You can run errands, commute to work, or explore trails on the same bike without swapping seats or adding accessories.
Front Suspension for Real Roads
Potholes, expansion joints, brick-paved lanes, and gravel shortcuts all become rideable surfaces when the suspension absorbs what a rigid frame would transmit directly to the rider. The tuning is matched to the 330 lb load rating.
Throttle or Pedal
Twist the throttle for immediate acceleration, or shift through the cassette and pedal. Most owners mix both: throttle to get moving from a stop, pedals to extend the range, and motor for hills.
Long-Range 840 Wh Battery
The 48 V 17.5 Ah pack stores 840 Wh, enough for 30-55 mi of mixed riding. Remove it for indoor charging or top it up in place through the frame port.
Easy to Live With
The rigid frame and moderate weight keep the bike easy to park, roll into a closet, or load onto a rack.
Rated for 330 lb Load
The frame, wheels, and brakes are specified for a combined 330 lb of rider and cargo. That margin means confident handling with a backpack, groceries, or a loaded rear rack.
Confident, Even Disc Brakes
Disc brakes give the HKM-2374227 a confident, even stop in the wet and the dry.
Nothing here is for show; everything here is for the ride. Considered in the hand, quiet in use, and calm at the end of the day. The HKM-2374227 pairs a 1000 W Mid-Drive, 1500 W peak, 48 V 17.5 Ah lithium-ion (840 Wh), removable, a range of 30-55 mi, varies with terrain, rider weight, and assist level, so it is built for real-world rides rather than showroom specs.
Controls & Indicators
What each control on the HKM-2374227 does.
Power Button
Located on the battery pack; hold to switch the system on and off
Mode Buttons
Up and down buttons on the display cycle through pedal-assist levels
Twist Throttle
Right-hand grip; proportional response, works independently of pedal-assist level
Speedometer
Live speed readout in mph, switchable to km/h in the settings menu
Battery Gauge
Segment indicator plus percentage readout on the LCD
Light Switch
Long-press the up button to toggle the LED headlight and tail-light
Shifter
Right-hand index shifter for the 7-Speed Shimano rear derailleur.
Frequently Asked Questions
Quick answers about the HKM-2374227.
How much assembly is required out of the box?
The bike ships approximately 85 percent assembled. Remaining steps are fitting the front wheel, straightening and bolting the handlebar, installing the pedals and saddle, and checking brake alignment. Budget 30-45 minutes with the supplied tools.
What is the actual range I should plan for?
Plan for 30-55 mi depending on how much you pedal. Throttle-only riding at higher speeds lands closer to the low end. Moderate pedal-assist on mixed terrain regularly returns the high end.
Is a license or registration required?
Rules vary by state and locality. A 1000 W motor with 28 mph top speed may exceed the limits of the common three-class e-bike framework in many US jurisdictions. Check your state DMV and local ordinances before riding on public roads or bike paths.
Is the battery removable for indoor charging?
Yes. It unlocks with the supplied key and lifts out of the frame. You can also charge it in place through the frame-side charge port.
Will the brakes handle the speed and the load?
The hydraulic disc are the appropriate specification for a 28 mph bike of this weight. Bed the pads in during the first few rides with 10-15 progressive stops.
Can I pedal it if the battery runs out?
Yes. The 7-Speed Shimano drivetrain works independently of the motor. The bike is heavier than a non-electric bicycle, so pedaling home unassisted is slow going, but it is entirely possible on flat ground.
How long does the battery take to charge?
About 5-7 h from fully empty with the supplied 2 A charger. Partial top-ups take proportionally less time; there is no need to run the pack down before recharging.
What kind of riding is this model built for?
The electric city bike is suited to commuting, errands, and weekend recreation. the 330 lb load rating and stable geometry make it a practical daily-transport option as well as a recreational ride.
Quick Troubleshooting
Common issues and what to check first.
The motor does not engage when I twist the throttle.
Confirm the display is on and shows charge, the battery is locked into place, and both brake levers are fully released. Brake cut-off sensors disable the motor while a lever is pulled. If the display shows an error code, note it and contact support.
Range dropped noticeably compared with when it was new.
First check tire pressure; a soft tire on pavement is the most common cause. Then consider temperature. If range is down more than 30 percent year-round after many charge cycles, the pack may be approaching the end of its service life.
The brakes feel weak or uneven.
Check pad thickness and rotor alignment. Sponginess in a hydraulic system means air in the line or a fluid leak. Stop riding and have the system inspected. Do not continue on compromised brakes.
The chain skips under hard pedaling.
The derailleur indexing is likely out of adjustment, or the chain and cassette are worn. Adjust the barrel adjuster a quarter turn at a time.
The suspension feels harsh or noisy.
Check air pressure (if equipped) and that the wheel is seated in the dropouts. If noise persists, the unit may need service. Inspect stanchions for scoring and have a shop rebuild the lowers if needed.
The display shows an error code and the bike will not move.
Power the system off, wait 30 seconds, and switch it back on. If the code returns, note the exact code and the conditions that produced it, then contact support for diagnosis.
Certifications & Standards
Documented and tested for sale.
CE
European Conformity (CE) marking where applicable for the safety and electrical assembly.
ISO 9001
Quality management system held by the manufacturing facility.
Compliance Docs
Safety and compliance documentation included with every unit on request.
Tested
Each unit is inspected and function-tested before it leaves the warehouse.
Integrated Lighting, Visible All Ride
Integrated lighting keeps the HKM-2374227 visible from the first block to the last.
Composed where it matters, light everywhere else — that is the whole idea. Designed so the only thing you steer is your own route. The HKM-2374227 pairs a 1000 W Mid-Drive, 1500 W peak, 48 V 17.5 Ah lithium-ion (840 Wh), removable, a range of 30-55 mi, varies with terrain, rider weight, and assist level, so it is built for real-world rides rather than showroom specs.
Pre-Ride Safety Checklist
Run through these before every ride.
Check tire pressure and set it for the terrain you plan to ride: 12-18 psi for pavement, 8-12 psi for gravel or dirt.
Squeeze both brake levers. They should firm up well before reaching the grip, with no sponginess that would indicate a problem.
Confirm the battery is seated and locked, and that the display shows the expected state of charge.
Spin both wheels and check that the rims run true and nothing rubs the brake pads or the frame.
Verify the quick-release levers and axle nuts are tight, and that the headset has no play when you rock the bike with the front brake applied.
Test the throttle at walking pace in a clear area before riding in traffic or with a passenger.
Switch on the headlight and tail-light if you will be riding near dusk, and wear a helmet rated for the speeds this bike reaches.
If carrying cargo, confirm the load is balanced and within the 330 lb rating before you ride.
Service & Policies
Every HKM-2374227 is backed by coverage designed to protect your investment.
Free Shipping on All Orders
Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.
180 Days Purchase Protection
Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.
30 Days Money-Back Guarantee
Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.
24 Months Warranty Service
The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.
Important Safety Notes
Read before the first ride.
This 1000 W bike is rated at 28 mph. Read the manual first and practise throttle and braking in an open, traffic-free area. Leave extra room for braking, since stopping distance grows fast with speed and load. Wear a helmet every ride; a certified downhill or motorcycle helmet is wise at 28 mph. Do not exceed the 330 lb (150 kg) load limit, including rider, cargo, and rack load. Confirm local law before riding on public roads. Bed the brakes in with 10-15 progressive stops over the first rides. Never ride through water deep enough to reach the motor or battery. Charge only with the supplied charger, indoors and attended. Never open, puncture, or modify the pack. Slow down substantially on gravel, wet surfaces, and steep descents.
HKM-2374227 - Shimano Drivetrain Electric Bike. Specifications are for reference; actual performance varies with rider, terrain, tire pressure, and temperature. This page describes the product only and is not legal advice regarding vehicle classification - confirm local regulations before riding on public roads.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Delivery Process
Delivery Time Summary
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Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
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Start claims or returns quickly and easily.
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Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
