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HKM-2788285 Cooling Dog Collar for Summer - Soft Ice Pad Scarf to Prevent Heatstroke - Lightweight and Breathable Design
Introducing the HKM-2788285 Cooling Dog Collar ¨C the ultimate solution for keeping your furry friend comfortable during the warm summer months. This innovative pet scarf is designed with ultra-cold padding that is not only effective but also soft, lightweight, and highly breathable. Your dog's comfort is a priority, and this collar is crafted to be skin-friendly, ensuring that it doesn't harm your pet's delicate skin.
How does it work? Simply place the HKM-2788285 in the refrigerator before use, and it's ready for your pet to wear. The collar is easy to clean, requiring just a simple wipe with a rag or a soft cleaning brush. You won¡¯t have to worry about accidents as it's designed to be resilient against peeing or vomiting ¨C just remember to clean it promptly. For sterilization, it can be safely exposed to the sun for 30-60 minutes, though we recommend not exceeding this time to preserve the material's longevity.
Maintenance is straightforward; just avoid leaving it in damp or high-temperature environments for prolonged periods. Keep an eye on your pet to ensure they don¡¯t accidentally ingest the cooling material inside the collar. The HKM-2788285 is made from durable polyester and is available in various sizes (S, M, L, XL) to fit dogs of different breeds:
- Small: 27 x 4 cm
- Medium: 34 x 4.5 cm
- Large: 41 x 5.5 cm
- Extra Large: 60 x 5 cm
Ideal for summer use, the monochrome design makes it a stylish addition to your pet's accessories while providing essential cooling relief. Invest in the HKM-2788285 Cooling Dog Collar and ensure your pet enjoys a cool and comfortable summer experience.
Overview:
Ultra-cold and comfortable pet scarf--the padding is soft, lightweight, soft, breathable and skin-friendly, and will not harm your pet's skin.?
How to use: Put the product directly in the refrigerator and it for pets to use directly. Regarding cleaning--wipe directly with a rag or wipe with a soft cleaning brush. The dog is not afraid of peeing or vomiting on it. As long as it is cleaned in time, please do not use a corrosive detergent to clean it. If it is sterilized, you can It can be exposed to the sun for 30-60 minutes, which is not easy to be too long to prevent the aging of the material. Regarding maintenance-please be careful not to leave it in a humid and high-temperature environment for a long time.?
Please note whether the dog should accidentally eat the cooling material inside the collar.?
If there is a bite, please give guidance in time.?
Material: polyester
Applicable to: dogs
Specification: S, M, L, XL
Size:?
s: 27 x 4 cm?
m:34 x 4.5 cm?
l: 41 x 5.5 cm?
xl: 60 x 5 cm
Suitable season: Summer
Pattern: Monochrome
Package Content:
1pc cold dog collar
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The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
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Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Request a return within 30 days of delivery.
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Every part warranted for two full years.
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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