Electric Wheelchairs >>
HKM-3240403 Light Folding Electric Wheelchair Dual 250W Motors 24V 24Ah 12.4-Mile Range 265 lb Load 50.6 lb Net
HKM-3240403 · electric wheelchairs · 24 Ah Lithium (metric and US units listed) · 50.6 lb (with battery)
A Silver Aluminum Frame With a 24Ah Pack and a 15.7 Inch SeatLight Folding 24Ah 12.4 Miles 265 lb
The HKM-3240403 is the silver version of the 24Ah folding build: 50.6 lb, a 265 lb rating, and 12.4 mi of rated range on a pack that lifts out for charging indoors. Two 250W brushless hub motors carry the chair over pavement, carpet and a ramped entrance, and the 24Ah lithium pack feeds the 24V system for 12.4 mi of rated range per charge.
Capacity is the reason to pick this build over the 12Ah versions that share its motor, seat and frame weight.
The pack detaches without tools. Charging then happens indoors, on a counter or a desk, while the folded frame stays in the car - the arrangement that suits a chair used for appointments and shopping rather than for all-day outdoor travel in wet weather.
At a Glance
- Model — HKM-3240403 | Electric Wheelchair
- Motor — Dual 250 W Brushless Motors
- Battery Voltage — 24 V
- Battery Capacity — 24 Ah Lithium
- Range per Charge — 12.4 mi
- Brake System — Electromagnetic brake
- Controller — 360-degree joystick (left/right mountable)
- Frame Material — Aluminum alloy
- Seat Width — 18.9 in
- Seat Depth — 15.7 in
- Product Weight — 50.6 lb (with battery)
- Load Capacity — 265 lb
Frame, Motors and Fold
The motors are hub units inside the rear wheels: two 250W brushless drives working through a 24V controller that splits current between them.
No gearbox, no chain, and no reduction whine when the chair moves across a tiled floor or a quiet corridor.
A 24Ah lithium pack is the high-capacity option for this frame, rated at 12.4 mi per charge. That margin shows up on cold mornings and on days of short repeated trips, when a smaller pack would already be back on the charger by mid-afternoon.
- Motor: Dual 250 W Brushless Motors
- Battery Voltage: 24 V
- Battery Capacity: 24 Ah Lithium
- Range per Charge: 12.4 mi
- Brake System: Electromagnetic brake
- Controller: 360-degree joystick (left/right mountable)
Charging a 24Ah pack takes the same overnight window as a smaller one, so the extra capacity does not cost extra waiting at the socket. That is what makes this build practical for a rider who charges once a day rather than after every trip out.
Battery, Range and Charging
The 18.9 in seat and 15.7 in cushion sit at a height that lets a rider transfer from a dining chair or a car seat without a hoist.
The joystick moves to whichever armrest suits the rider, or the caregiver who walks beside the chair on a regular route.
Forward, reverse, steering and speed all run off the one stick; letting go sets the electromagnetic brake and holds the chair where it stopped.
Nothing else has to be operated to stop, which is what makes a short stop at a counter or a doorway quick and repeatable.
Who It Fits and How It Drives
Splitting the chair into frame and pack turns one heavy lift into two manageable ones, and it keeps the battery indoors where it can charge while the chair stays in the car overnight rather than in a cold garage.
A folded chair left in a hot car should have the pack removed, since lithium cells prefer room temperature to a closed vehicle in summer.
- The pack travels indoors in a bag and the frame stays in the boot
- Silver paint on an aluminum frame shows road dust less than a dark finish does
- The dark seat and hardware keep the interior looking clean between washes
- Underneath the color it is the same 24Ah platform as the black versions: same motor pair
What's in the Box
HKM-3240403 ships in one carton with the the product and the parts listed above. Check each item against the list before the first use, and keep the carton for the first month in case something has to go back.
Color and Finish
Wipe the frame, seat and armrests with a damp cloth and mild soap, then dry the folding joints and the pack contacts. Grit in a hub or a dirty contact is the usual cause of a chair that pulls to one side or reports a pack that will not take a charge.
Charge indoors at room temperature and unplug at full.
Battery Care and Maintenance
Test the brake on level ground before the first trip, keep the joystick clear of sand and crumbs, and stay within the 265 lb rating on slopes and on soft ground where the tires sink.
Puncture-proof tires remove the flat from the list of things that can end a trip. There is no tube to change, no pump to carry and no pressure to check, and the solid rubber keeps the chair level when a rider transfers on at the kerb.
The 265 lb rating covers an adult rider and a bag. On a slope or a wet ramp the limit that matters first is grip rather than structure, so cross those surfaces square and slowly rather than turning on them with weight on one side.
The aluminum frame folds flat enough for a car boot, and the pack comes out first to cut the weight of the lift. At 50.6 lb with the pack fitted, the chair is within what one adult can manage without a second pair of hands at the kerb.
Specifications
| Model | HKM-3240403 | Electric Wheelchair |
| Motor | Dual 250 W Brushless Motors |
| Battery Voltage | 24 V |
| Battery Capacity | 24 Ah Lithium |
| Range per Charge | 12.4 mi |
| Brake System | Electromagnetic brake |
| Controller | 360-degree joystick (left/right mountable) |
| Frame Material | Aluminum alloy |
| Seat Width | 18.9 in |
| Seat Depth | 15.7 in |
| Product Weight | 50.6 lb (with battery) |
| Load Capacity | 265 lb |
| Removable Battery | Yes, removable |
| Certifications | CE, ISO certified |
Frequently Asked Questions
What is the difference between this and the 12Ah builds?
The pack: 24Ah here against 12Ah, in the same frame and seat.
How far does it go on a charge?
12.4 mi is the rated range.
What does it weigh?
50.6 lb with the pack fitted.
What load is it rated for?
265 lb, an adult rider plus a bag.
Can the battery charge indoors?
Yes - the pack detaches and charges on its own charger.
Which side is the joystick on?
Either armrest; it can be moved.
Service and Policies
Coverage that lasts beyond the box. Orders ship free with a tracking number in 2 to 5 business days. From delivery, the product is protected for 180 days against manufacturing defects and transit damage, returnable within 30 days for a full refund, and covered by a 24-month parts-and-labor warranty on manufacturing defects. Four policies, one idea: ship it free, protect it for 180 days, take it back for 30, and stand behind it for two years.
Free Shipping on All Orders
Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.
180 Days Purchase Protection
Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.
30 Days Money-Back Guarantee
Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.
24 Months Warranty Service
The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.
HKM-3240403 · Electric Wheelchairs · Dual 250 W Brushless Motors · 24 V · 24 Ah Lithium · 12.4 mi (20 km) · Electromagnetic brake · 360-degree joystick (left/right mountable) · Aluminum alloy · 18.9 in (48 cm) · 15.7 in (40 cm) · 50.6 lb (23 kg) with battery · 265 lb (120 kg) · Yes, removable · CE, ISO certified
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week