Pet Feeding Tools >>
HKM-3368381 Automatic Double Meal Feeder with Voice Playback and Stainless Steel Tray
Introducing the HKM-3368381 Automatic Double Meal Feeder, a thoughtfully designed solution for pet owners who wish to simplify mealtime while providing their pets with consistent nourishment. This versatile feeder is crafted from durable plastic and features a stainless steel tray, ensuring longevity and ease of cleaning.
The HKM-3368381 comes equipped with a range of functionalities that make feeding your pet an effortless task:
- The built-in desiccant box helps keep the food fresh, ensuring every bite is as appealing as the last.
- With a removable SUS304 stainless steel food plate, cleaning becomes hassle-free.
- Operate the feeder with a user-friendly 6-key setup, offering a straightforward interface for all users.
- It supports dual power supply options, with an emphasis on adapter power for reliable feeding.
- Record a personalized 10-second voice message to call your pet to their meals, enhancing their feeding experience.
- This automatic feeder has the capability to serve four meals daily, dispensing up to 12 portions each, tailored to your pet's needs.
- Memory functions help maintain settings even when power sources fluctuate.
- Designed to accommodate food grain sizes between 5mm to 12mm, this feeder caters to various types of pet food.
- Its large torque reduction box minimizes the chances of food jams, while the physical design safeguards the motor for added reliability.
The complete package includes the feeder unit, a USB cable for power options, easy-to-follow instructions, a desiccant for food preservation, and an adapter for flexibility.
Make mealtime simpler and more enjoyable for your pet with the HKM-3368381 Automatic Double Meal Feeder.
Product information:
Material: plastic
Type: Feeder
Product: complete set of automatic feeding utensils
Function introduction:
1. With desiccant box
2. SUS304 stainless steel food plate, removable
3.6 Key operation, simple and convenient
4. Dual power supply, priority adapter power supply
5. Voice playback, 10 second recording 6. Four meals can be fed every day, with a maximum of 12 portions each, about 8g each
7. Parameter memory
8. Suitable for grain size of 5 mm - 1 2 mm
9. Large torque reduction box to eliminate grain jam
10. Physical design to protect the motor safely.
Packing list:
Feeder * 1
USB cable * 1
Instructions * 1
Desiccant * 1
Stainless steel food tray * 1 adapter * 1 (optional)
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
