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HKM-3418813 Ergonomic Double Bowl Feeder for Cats and Dogs with Neck Protection and Easy Clean Design
Introducing the HKM-3418813 Ergonomic Double Bowl Feeder, designed specifically for your beloved cats and dogs. This innovative feeder not only enhances mealtime comfort with its unique neck protection feature but also ensures effortless cleaning for busy pet owners.
With a 15¡ã inclined design, this feeder promotes a healthier feeding posture, reducing strain on your pet's neck. The bowls are crafted from durable PS material, while the base is made from sturdy ABS material, ensuring longevity and resistance to daily wear and tear. Available in a variety of appealing colors ¡ª white, black, gray, blue, and powder ¡ª this double bowl feeder seamlessly blends with any home decor.
Measurement-wise, the bowl mouth boasts a generous diameter of 13cm, providing ample space for food and water. The base extends to 30.3cm in length, 15cm in width, and stands at a height of 12.5cm, making it perfect for pets of all sizes. Plus, its detachable design means hassle-free cleaning and maintenance, ensuring your pet's dining area stays fresh and tidy.
The HKM-3418813 is packaged securely in a bubble bag, reflecting care in every aspect of delivery. Elevate your pet's dining experience today with a feeder that combines style, functionality, and ease of use. Whether you have one bowl or two, this ergonomic feeder is a fantastic addition to any pet-friendly home.
Product information:
Product name: Neck protection bone double bowl?
Product material: Bowl PS material base ABS material?
Applicable object: Cats and dogs?
Product color: white base, black, white, gray, blue, powder?
Product packaging: Bubble bag packaging?
Product features:? 15¡ã ?inclined neck protection, enlarged and thickened caliber, tough, anti-falling, detachable and easy to clean?
Product size: The diameter of bowl mouth is 13cm, the length of base is 30.3 cm, the width of base is 15cm, and the height of bowl + base is 12.5 cm
Packing list:
1*Bowl/2*Bowl
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
