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HKM-2513747 4-Wheel Mobility Scooter, 2 W Motor, 24 V 12 Ah Battery, 12 mi Range, 3.7 mph
HKM-2513747
Standard Mobility Scooter
The HKM-2513747 is a standard mobility scooter built around a 2 W motor and a 24 V 12 Ah Lithium Pack (288 Wh), returning 12 mi Range between charges. Its 4-Wheel layout keeps the ride steady on pavement and gentle slopes, while a 8 in (20 cm) Pneumatic Tires and an Electromagnetic Brake give dependable stopping power. Charge the pack, settle into the seat, and the first outing is minutes away.
Key Features
Eight details that make the HKM-2513747 a dependable daily companion.
2 W Motor
The 2 W drives the wheel directly for smooth, controllable pull from a standstill. A brushless design keeps routine care light, and the power band is tuned for steady, predictable movement rather than abrupt surges.
24 V 12 Ah Lithium Pack (288 Wh)
The 24 V 12 Ah Lithium Pack (288 Wh) stores the energy behind the quoted 12 mi Range range. A battery management system protects the cells through charge, discharge, and storage, and the pack is built for daily cycling.
12 mi Range
Rated for 12 mi Range on a charge, the scooter covers the daily loop and then some. Real-world distance varies with rider weight, terrain, tire pressure, and how much assist you use.
Up to 3.7 mph
Capable of up to 3.7 mph, the scooter is quick enough for a real trip yet calm enough for controlled riding on level paths and around the home.
4-Wheel Stability
The 4-Wheel layout spreads the load across four contact points for a steady, confident feel. Wide pneumatic tires flatten over small bumps so the ride stays composed.
Electromagnetic Brake
Electromagnetic Brake bring it to a controlled stop with short, consistent distances. Check the system periodically so stopping power stays dependable.
Foldable Frame
The frame folds for carrying into a trunk or storing in a closet. A secure latch keeps it locked open while you ride.
Tiller Controls
A backlit display on the tiller shows speed and charge at a glance, with the controls close to the hands. Lighting draws from the main pack, so an early start is not held back by daylight.
Overview
Built for the daily loop and the long way home.
The HKM-2513747 is a standard mobility scooter powered by a 2 W motor and a 24 V 12 Ah Lithium Pack (288 Wh) that returns 12 mi Range between charges. It reaches up to 3.7 mph, rolls on 8 in (20 cm) Pneumatic Tires, and stops on Electromagnetic Brake. A 4-Wheel keeps it steady, and it is rated for 309 lb (140 kg). Set it up in minutes, and the first outing is closer than you think.
Real Scooter, Real Roads
Built to be used, not just displayed.
The HKM-2513747 is finished the way you would want a small electric machine finished: a sturdy frame, a brushless motor in the wheel, and brakes at each end. Details land where a rider expects them, so the first outing feels familiar instead of fussy.
Battery, Range, and Charging
A bigger pack than the category norm, tuned for the real commute.
The 24 V 12 Ah Lithium Pack (288 Wh) holds the energy behind the 12 mi Range range. Real-world distance depends on rider and cargo weight, terrain, tire pressure, and how much assist you use; cold weather trims capacity temporarily and recovers as the pack warms. Charge soon after a ride rather than leaving it parked warm and full, which ages cells faster. The pack stores 288 Wh, above the typical category capacity, so the quoted range is realistic rather than optimistic.
Full Specifications
Measurements are shown in US customary units first, with metric equivalents in parentheses.
Daily Use & Care
A short routine keeps the ride quiet and the range where it should be.
Tire pressure sets the character of the ride. Run the upper half of the sidewall range on pavement for lower rolling resistance, and drop toward the lower half on rough ground so the casing can flatten and grip.
Charge indoors at room temperature and unplug once the indicator turns green rather than leaving it connected for days. A full charge costs only a few cents of home electricity.
If your model folds, check the latch and hinge before each outing. A loose folding joint is the most common cause of frame wobble, so keep the hardware snug and the latch fully engaged.
Check the frame and seat hardware weekly. Road vibration works fasteners loose over time, so a quick torque check keeps everything tight.
Inspect the brake system monthly. Wear is quiet, so check it before it reaches the limit and service the parts in time.
Rinse the frame, wheels, and tiller with fresh water after riding on wet or salty ground. Road film attacks alloy and steel fasteners over time if left in place.
Keep the pack between 30 and 70 percent charge for long storage, and top it up every few weeks. Avoid leaving a fully charged or fully empty pack parked for months.
Wipe the seat and hinge with a damp cloth and keep the swivel mechanism free of grit. A clean seat track turns and locks smoothly every time.
What’s in the Box
Everything needed to get moving, right out of the box.
1 x HKM-2513747 Mobility Scooter
Main unit, partially folded with motor, wheels, and frame
1 x Lithium Battery Pack
Removable and lockable, supplied with keys where applicable
1 x Smart Charger
100-240 V input, charges from empty in 6-8 Hours
1 x Tool Kit
Wrenches and Allen keys for frame and seat assembly
1 x Owner's Manual
Safety, setup, and routine-care instructions
1 x Keys / Remote
For pack removal and any integrated lock
Why Choose the HKM-2513747
Eight reasons it earns its place in the garage.
Controllable Power
A 2 W gives predictable, manageable power for daily travel, with low maintenance and a smooth delivery curve.
Real-World Range
A 12 mi Range rating covers the errands and the park loop on one charge. Firm tires and a steady throttle push the figure up; headwinds and hills pull it down.
Easy to Manage
The frame keeps the scooter manageable to lift, fold, and carry where needed, yet tough enough for real road use.
Easy to Live With
No fragile parts to babysit. Simple tiller controls, a clear display, and a tool kit in the box mean more riding and less fuss.
Confident Control
Brakes at each end and a low, balanced seat put control under a rider's hands from the first outing.
Everyday Value
Electromagnetic Brake, 8 in (20 cm) Pneumatic Tires, and a durable frame come as standard, not as paid extras.
Ready Out of the Box
The HKM-2513747 ships ready to set up. Charge the pack, settle in, and the first outing is minutes away.
No Fuel, No Fees
A full charge costs a few cents of home electricity and covers 12 mi Range. There is no fuel, no oil, and no emissions test.
Details That Matter
Close up, the build holds up.
From the brake hardware to the welded frame joints, the HKM-2513747 is put together for repeat use rather than show. The finish is the kind you notice with your hands before your eyes, and the running gear is sized for the riders it is built for.
Controls & Indicators
What each control on the HKM-2513747 does.
Power Switch
Located on the tiller or battery; hold to switch the system on and off
Tiller Throttle
Twist or lever throttle; progressive response, works with the speed setting
Brake Levers
Hand levers actuate the brakes; motor cut-off stops drive the moment a lever is pulled
Display
Backlit screen: speed, charge, and drive setting, with units switchable in the menu
Light Switch
Toggles the LED headlight and tail-light from the main pack
Speed Setting
Up and down buttons cycle through the speed or assist levels
Freewheel Lever
Releases the drivetrain for pushing the scooter by hand; confirm it is engaged before riding
Frequently Asked Questions
Quick answers about the HKM-2513747.
How much setup is required out of the box?
The scooter ships mostly assembled. What remains is fitting the tiller, checking the seat latch, and confirming brake alignment. Budget 20-40 minutes with the supplied tools, and have a shop check torque if you are not comfortable doing that yourself.
What range should I actually plan for?
Plan for 12 mi Range. Headwinds, hills, cold weather, heavier riders, and low tire pressure all pull the figure down; a warm day, firm tires, and a steady throttle push it back up.
How long does the battery take to charge?
About 6-8 Hours with the supplied charger from a fully empty pack. Partial top-ups take proportionally less time, and the pack does not need to be run down before recharging.
Is 2 W enough for hills?
For moderate grades, yes. The motor is rated for gentle climbs; on a long steep grade, ease the throttle and keep your weight centered.
How far will it go on a charge?
Plan for 12 mi Range under moderate assist on level ground. Headwinds, hills, cold weather, and low tire pressure all reduce the figure; a steady pace pushes it back up.
Is a license or registration required?
Rules vary by state and city. Many US areas treat mobility scooters as pedestrian-assist devices with low speed limits. This machine is documented at up to 3.7 mph; check your state DMV and local ordinances before riding on public paths.
Can I ride it with the motor switched off?
The scooter is powered only by its motor, so a depleted pack means a walk. Keep the charge topped up for the trips you plan, and treat the quoted range as a planning figure, not a guarantee.
Is the battery removable for indoor charging?
On most configurations it unlocks with the supplied key and lifts out for charging at a desk while the scooter stays locked outside. You can also charge it in place through the frame-side port.
Quick Troubleshooting
Common issues and what to check first.
The motor does not engage when I use the throttle.
Confirm the display is on and showing charge, the battery is locked into place, and both brake levers are fully released - the brake cut-off sensors disable drive while a lever is pulled. If the display shows an error code, note it and contact support.
Range dropped noticeably compared with when it was new.
Check tire pressure first; a soft tire is the most common cause. Then consider temperature, because cold reduces available capacity temporarily. If range is down more than 30 percent year-round after many cycles, the pack is approaching the end of its service life.
The brakes feel weak or the lever pulls to the grip.
Stop riding and inspect the system. Worn parts or air in a line both cause this. Have the brakes inspected - do not continue on a machine whose brakes are not up to the job.
The frame or seat feels loose.
Check that the folding latch is fully engaged and the hinge hardware is snug. A loose joint is unsafe at speed; tighten it or have a shop service it before riding.
The display shows an error code and the scooter will not move.
Switch the system off, wait 30 seconds, and switch it back on. If the code returns, note the exact code and the conditions that produced it, then contact support - error codes map to specific faults in the controller, motor, throttle, or battery circuits.
Certifications & Standards
Documented and tested for sale and transport.
CE
European Conformity (CE) marking covering the electrical assembly and charger.
RoHS
Restriction of Hazardous Substances (RoHS) compliance for the electronics and cells.
UN38.3
Lithium battery transport safety testing, required for shipping the pack by air, sea, and road.
MSDS
Material Safety Data Sheet available for the battery pack on request.
ISO 9001
Quality management system held by the manufacturing facility.
Tested Cells
Battery cells are UN38.3 tested and documented for retail sale.
Pre-Ride Safety Checklist
Run through these before every outing.
Check tire pressure and set it for the surface you plan to ride; firm tires grip better and extend range.
Squeeze both brake levers. They should firm up well before touching the grip, with no excess travel.
Confirm the battery is seated and locked and that the display shows the charge you expect.
If your model folds, confirm the latch is fully engaged and the frame does not rock before you set off.
Switch on the headlight and tail-light if you will be out near dusk, and wear visible clothing.
Test the throttle at walking pace in a clear, traffic-free area to confirm smooth, progressive response.
Confirm the seat is locked in its swivel position and the height is set for comfortable, safe control.
Ride only where permitted - private land, a closed course, or paths that allow mobility scooters - and keep local rules in mind before each outing.
Service & Policies
Every HKM-2513747 is backed by coverage designed to protect your investment.
Free Shipping on All Orders
Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.
180 Days Purchase Protection
Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.
30 Days Money-Back Guarantee
Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.
24 Months Warranty Service
The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.
Important Safety Notes
Read before the first outing.
The HKM-2513747 reaches up to 3.7 mph. Read the manual first and practise throttle and braking in an open, traffic-free area. Leave extra room for braking, since stopping distance grows with speed and load. Wear visible clothing every outing. Do not exceed 309 lb (140 kg), including rider and cargo. Confirm local rules before riding; this machine is for permitted paths and private land, not public roads where prohibited. Keep the tires firm and the pack charged. Slow down on wet surfaces, gravel, and steep descents, and do not ride through water deep enough to reach the motor or battery. Charge only with the supplied charger, indoors and attended. Do not open, puncture, or modify the pack.
HKM-2513747 - 2 W motor - 24 V 12 Ah Lithium Pack (288 Wh) - 3.7 mph top speed - 12 mi Range range - 8 in (20 cm) Pneumatic Tires - Electromagnetic Brake - foldable frame. Specifications are for reference; actual performance varies with rider, terrain, tire pressure, and temperature. This page describes the product only and is not legal advice regarding where or how it may be ridden - confirm local regulations before use.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
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Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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Available 24 hours a day, 7 days a week
