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HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears
HKM-3619411 29-Inch Full Suspension Electric Mountain Bike with Aluminum Alloy Frame and 27 Speed Gears

Curated E-Bikes >>

HKM-3619411 29-Inch Full Suspension Electric Mountain Bike 1000 W Geared Rear Hub 27-Speed Kenda Knobby 48 V 922 Wh


$1,099.99
Wattage:
- 1000W
Color Options:
- Grey for Color dashboard - Red for Color dashboard - Grey for Black and white dashboard - Blue for Color dashboard
Quantity

In Stock | Secure Checkout | Express Delivery

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📞 +1 (209) 280-3200
✉️ support@hekomart.com
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HKM-3619411 · 1000 W Rear Hub · 922 Wh · 28 mph · 27 Spd · 70 mi Low Assist · 55 lb · 29 x 2.4 in Kenda Knobby

A Geared Rear Hub and an Air Fork That Keep 29 Inch Wheels RollingRear Hub Pull on a Real Trail Frame

HKM-3619411 is a 29 in full suspension electric mountain bike built around a 1000 W geared rear hub and a 48 V 19.2 Ah pack of about 922 Wh. The aluminum frame carries an air sprung fork with lockout and a frame mounted rear shock, so roots and broken pavement reach the rider as movement. Twenty seven gears cover the fire road climb and the flat ride home, and a twist throttle covers the stretches where pedaling stops being fun. At about 55 lb it is a trail bike with a motor bolted in.

A geared hub motor in the rear wheel keeps the drivetrain simple and lets the bike pedal like a normal bike when the assist is off, which matters on a technical descent where the motor is only in the way. The battery sits inside the down tube and lifts out with a key, so the charge happens indoors on a counter rather than next to the bike in a shed. Up front the air fork takes the bigger hits, out back the shock keeps the rear tire on the ground.

It is bought by riders who want a real trail bike first. The slack head angle puts the rider between the wheels rather than over the bars, 27 gears cover a steep switchback to a flat bike path, and disc brakes with a 180 mm front rotor do the slowing. Range reads in bands: up to 70 mi in low assist, closer to 35 mi when trail and assist both go up.

At a Glance

  • 1000 W Rear Hub — Geared brushless motor that pulls to 28 mph on assist
  • 922 Wh Pack — 48 V 19.2 Ah battery hidden in the down tube
  • 28 mph Ceiling — Top assisted speed on flat ground
  • 70 mi Low Assist — Rated range on pavement, about 35 mi on hard trails
  • 27-Speed Drivetrain — Triple chainring with a 9 speed Shimano cassette
  • Full Suspension — Air sprung fork with lockout plus a frame mounted rear shock
  • Disc Brakes — 180 mm front rotor and 160 mm rear rotor
  • 29 x 2.4 in Kenda — Knobby tires that hold a loose line
  • Backlit LCD — Speed battery level assist mode odometer and trip on the bar
  • Five Assist Levels — Cadence sensing plus a twist throttle on the right grip
  • Integrated Lights — LED headlight and brake light run off the main battery
  • 55 lb Complete — 25 kg on the scale with the battery fitted
  • 330 lb Rating — 150 kg covering rider and gear on the seat

Frame, Motor and Battery

The frame is aluminum alloy in a full suspension layout, the rear wheel hung on a four bar linkage. That keeps the tire planted through a root garden instead of skipping across it. The air sprung fork takes the bigger hits and locks out on the road.

A 1000 W geared brushless motor sits in the rear wheel, so the chain line stays standard and the bike pedals normally with the power off. Geared hubs give up a little noise for low speed pull on steep climbs. A triple ring and a 9 speed cassette make 27 gears.

Both wheels are 29 in with 2.4 in knobby Kenda tires, a size that rolls over roots and broken pavement and still leaves room for real tread. Disc brakes sit at both ends, with a 180 mm rotor up front and a 160 mm out back over stainless 13 gauge spokes.

  • Air sprung suspension fork with lockout lever on the crown
  • Frame mounted rear air shock with adjustable preload
  • Internal cable routing through the frame and the down tube battery bay

Fitted as standard: a backlit LCD showing speed, battery level, assist mode, odometer and trip distance, buttons on the left grip, a twist throttle on the right grip, and integrated LED headlight and brake light wired through the controller.

Battery, Range and Charging

The 48 V 19.2 Ah pack works out to about 922 Wh and lives inside the down tube, sliding up and out with the key for indoor charging. Inside, 21700 format cells run under a management system against overcharge, over discharge and short circuit, and an LED on the side shows state of charge off the bike. The keyed cradle keeps the pack put at a trailhead. The bay also shields the cells from spray thrown up by the front wheel.

Range is a function of assist level, grade, rider weight and tire pressure, and the honest way to read it is in bands. On flat pavement in assist level one the bike is rated up to 70 mi. On steep trail in assist level five with a heavy rider, the same pack is closer to 35 mi. Cold mornings pull the top figure down further, and the halfway rule is how most riders learn the real number.

A full charge takes 4 to 6 hours on the included 2 A charger, and the pack is rated past 800 cycles before capacity falls below about 80 percent. A walk assist mode pushes the bike at about 3.7 mph up stairs and ramps, and the twist throttle covers the same ground without pedaling.

Who It Fits and How It Rides

One frame size covers riders from about 5 ft 7 in to 6 ft 3 in and up to 330 lb of rider and gear, with saddle height and stem adjustable to close the rest of the gap. It suits trail loops on gravel and hard packed dirt, rough commutes over broken pavement, and weekend rides that mix both.

What it is not is a lightweight road bike. At about 55 lb with the battery it rewards planning on stairs and racks. Inside its element it does the same job weekly: pull up the climb, hold the line down, roll home on pavement.

  • Trail loops on loose gravel and hard packed dirt
  • Rough commutes over broken pavement and bike paths
  • Weekend rides that mix climbs descents and road sections

What's in the Box

Electric Bike Frame with motor wheels and battery cradle fitted
48 V Battery Pack Integrated down tube pack with the keys
Battery Charger 100 to 240 V wall charger for the pack
Battery Keys Keyed cradle lock for the down tube pack
Front LED Headlight Wired through the controller and fitted
Rear LED Brake Light Wired through the controller and fitted
Kickstand Fitted at the rear of the frame
Pedals One pair fitted to the cranks

The bike ships in one carton at 90 percent assembled, so the first job is turning the bars straight, checking pedals and quick releases, and charging the pack fully before the first ride. Check each item against the list, and keep the carton for the first month in case a part goes back.

Colors and Finish

The frame comes in grey, red and blue over black trim, each a smooth coat that keeps its depth in the sun. Black stays on the fork lowers, the bar, the saddle and the rims, so the color reads as one clean shape across the top tube and the down tube rather than scattered over parts.

The grey option pairs with either a color or a black and white display, while the red and blue frames come with the color display fitted as standard on the bar.

Battery Care and Maintenance

Charge the pack indoors at room temperature and unplug it when full. If the bike sits for a month, store the pack between about 30 and 70 percent charge and top it up every few weeks; lithium cells age fastest at empty and full. Cold mornings below 40 F pull 10 to 20 percent off capacity until the pack warms.

Check tire pressure before rides at 45 PSI or the sidewall rating, confirm the battery is locked in and the brakes bite firm. Wipe the frame with a damp cloth after muddy rides and keep water out of the display and the charge port. Clear grit from the brake pads after wet rides, and have the fork and shock serviced yearly on real trail use. The charge port cap stays shut between rides.

Specifications

Model HKM-3619411
Frame Material Aluminum Alloy
Frame Type Full Suspension 29 in Wheel
Bike Size 29 in Wheel Fits 5 ft 7 in to 6 ft 3 in
Motor 1000 W Brushless Geared Rear Hub
Battery Voltage 48 V
Battery Capacity 19.2 Ah About 922 Wh
Battery Type Removable Lithium Ion Integrated
Charge Time 4 to 6 Hours
Battery Cycles 800 Plus Charge Cycles
Display Backlit LCD Center Mount Color or Black and White by Variant
Pedal Assist 5 Levels Cadence Sensing
Climbing Angle Up to 30 Degrees
Assembly 90 Percent Pre Assembled
Wiring Internal Routing
Front Brake Disc With 180 mm Rotor
Rear Brake Disc With 160 mm Rotor
Front Fork Air Sprung Lockout 3.9 in Travel
Rear Shock Air Sprung Adjustable Preload
Tires 29 x 2.4 in Kenda Knobby
Spokes Stainless Steel 13 Gauge
Saddle Sport With Pressure Relief Channel
Throttle Twist Throttle Right Grip
Front Light Integrated LED Headlight
Rear Light Integrated LED Brake Light
Net Weight About 55 lb With Battery
Load Capacity 330 lb
Rider Height 5 ft 7 in to 6 ft 3 in
Walk Assist About 3.7 mph Push Assist

Frequently Asked Questions

How far does it go on a single charge?

Up to 70 mi in low assist on flat pavement, closer to 35 mi on steep trail in the top level. The gap is the honest part: grade, rider weight, tire pressure and temperature all move the number. A first outing that turns back halfway is the right way to learn it.

Can the battery come out for charging?

Yes. The pack sits in the down tube and slides up and out with the key, so it charges indoors on a counter away from the bike. The keyed cradle keeps the pack locked to the frame at a trailhead, and an LED on the side shows charge off the bike.

How fast is it on assist?

28 mph with a rider in the middle of the load rating, which is the ceiling the assist is built to. Below that sit five cadence sensing assist levels, and a twist throttle on the right grip runs the motor without pedaling. Walk assist pushes it at about 3.7 mph.

Who does this frame fit?

Riders from about 5 ft 7 in to 6 ft 3 in, with rider and gear up to 330 lb together. Saddle height and stem adjust without tools to close most of the gap. Fit is about height and reach rather than a frame size chart, since one frame covers the range.

How much assembly is left to do?

The bike ships at 90 percent assembled. The bars turn straight and tighten, the pedals go on, and the quick releases and tire pressure get checked before the first ride, about a half hour of work with the tools and manual in the carton. The pack wants a full charge before the first outing.

What should be checked before the first ride?

Tire pressure at 45 PSI or the sidewall rating, the battery locked into the cradle, the brakes biting firm at both ends, and the display lighting up when the key turns. Charge the pack fully indoors first, and keep the carton for a month in case a part arrives damaged.

Service and Policies

Coverage that lasts beyond the box. Orders ship free with a tracking number in 2 to 5 business days. From delivery, the product is protected for 180 days against manufacturing defects and transit damage, returnable within 30 days for a full refund, and covered by a 24-month parts-and-labor warranty on manufacturing defects. Four policies, one idea: ship it free, protect it for 180 days, take it back for 30, and stand behind it for two years.

Free Shipping on All Orders

Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money-Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.

HKM-3619411 is the trail bike with a motor in the rear wheel: 29 in wheels in a full suspension aluminum frame, an air sprung fork with lockout, a frame mounted rear shock and a 1000 W geared hub that pulls to 28 mph. The 48 V 19.2 Ah pack hides in the down tube at about 922 Wh, good for 70 mi of low assist or about 35 mi of hard trail, and 27 gears cover the climbs between. Disc brakes run 180 mm and 160 mm rotors, the 2.4 in Kenda knobbies hold a loose line, and 55 lb of bike carries 330 lb within a 5 ft 7 in to 6 ft 3 in fit. Five assist levels and a twist throttle cover the legs that are done, and the keyed pack charges indoors in 4 to 6 hours. It asks for planning on stairs at 55 lb, and it is a trail machine rather than a road bike. Charge the pack indoors and the bike does the same quiet job every week.

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

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Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

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