Tech & Electronics >>
HKM-382483 Smart Wireless Video Doorbell with HD Resolution and Two-Way Audio
Introducing the HKM-382483 Smart Wireless Video Doorbell, a seamless blend of technology and security designed to enhance your home monitoring experience. This innovative doorbell features high-definition resolution and two-way audio functionality, ensuring you stay connected to your visitors no matter where you are.
The HKM-382483 is equipped with three 18650 specification batteries, providing reliable power for your device. Its advanced camera boasts a million HD pixels complemented by a 166-degree wide-angle lens, allowing you to capture clear images with no distortion. Whether it's day or night, the automatic switching mode ensures that visibility remains sharp, keeping your home secure around the clock.
With 2.4G Wi-Fi connectivity, the doorbell supports convenient remote access via your mobile phone, enabling a quick wake-up time of just one second. Experience high-quality two-way audio with noise cancellation, allowing for clear communication with visitors at your door. The integrated PIR motion detection feature alerts you instantly through push notifications every time someone approaches, ensuring peace of mind at all times.
Its compact design means it fits seamlessly into any home exterior. The product package includes a color box, an instruction manual, 3M glue, and screws for easy installation (please note that batteries are not included due to shipping restrictions). Weighing only 268g without batteries, it is lightweight yet durable.
The HKM-382483 Smart Wireless Video Doorbell is an essential addition to your home security arsenal, merging convenience and safety into one sleek product. Make your home smarter and more secure today with this reliable doorbell solution.
Overview:
1.Three 18650 specification batteries.
2.Million HD pixels collocated with 166 degree wide-angle lens
3.Support mobile phone remote fast wake up device within 1 second.
4.2.4G Wi-Fi connection
5.High quality two-way talk with noise cancellation
6.Support PIR motion detection, when someone hovers at the door, immediately alerts push notifications to the mobile phone.
7.Day and night mode automatic switching, whether day or night, the image is clearly visible, for your safety and family security
Specifications：
Main control CPU VIA GM8135S
Built-in ARM926 @ Max.440MHz
Alibaba Cloud Storage 7 days free unlimited capacity
Video resolution 720P / 15-30fps
Lens Sensor 720p GC1054 CMOS sensor
Lens: Wide-angle 140 degrees (no distortion) Supports PIR motion detection
WIFI supports 802.11b / g / n
Two-way voice real-time intercom
Battery specifications: universal 18650 3 cells
Standard battery 2600 mAh (optional)
Bettery is not allowed for many shipping methods, so it is not included in the parcel.
item size 144 * 74.5 * 32mm
Packing size 190 * 105 * 40mm
A single set of product accessories includes a color box, instruction manual, 3M glue, screws (no battery include)
Single set of products 268g (without battery)
Chime Weight 90g EU,US,UK,AU
1EU with 3 batteries inserted with 3 batteries
1UK with 3 batteries inserted with 3 batteries
Package Content:
1 x Door Bell
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
