Pet Houses & Cages >>
HKM-3859773 Wooden Tortoise Habitat with Lamp Holder and Easy-Clean Design, Gray
Create a comforting and safe environment for your tortoise with the HKM-3859773 Wooden Tortoise Habitat. This thoughtfully designed habitat features a spacious living area with a built-in hide box and basking area, allowing your pet to thrive and explore. The easy-clean design includes double pull-out trays and two openable lids, making it simple to maintain cleanliness while providing hassle-free access for petting.
With a lamp holder integrated into the structure, you can easily add a heating lamp, ensuring your tortoise stays warm and cozy. The habitat also includes a lockable design for added safety, giving you peace of mind while your shelled friend enjoys their space. Crafted from fir wood with a water-resistant paint treatment, this habitat is built to last, while the acrylic windows provide a delightful view into your tortoise's daily life.
Measuring 32 inches in length, 19 inches in width, and 12.5 inches in height, it's designed to fit seamlessly into any living space. The overall construction allows for ample air circulation with mesh wire, so your tortoise can bask in the sunlight comfortably.
The HKM-3859773 Wooden Tortoise Habitat isn't just a house; it's a home where your pet can play, relax, and thrive, making it a perfect choice for tortoise enthusiasts looking for both functionality and comfort.
Give your tortoise a happy home with the [BRAND NAME] tortoise table. Effortlessly maintain cleanliness with the double pull-out tray and convenient openable lids, simplifying pet care. Create a cozy and warm living space with a lamp holder for a great climate. Watch your tortoise thrive in the spacious living room and run area, encouraging endless exploration and play. Give your shelled friend a delightful home they'll adore.
Features:
- - Built-in hide box and basking area
- - With a lamp holder, it can add a heating lamp
- - Two openable lids for petting your pets easily
- - A lockable design for safety
- - Double plastic trays for collecting litter and easy cleaning
- - Mesh wire for air circulation while enjoying the sunlight
- - Acrylic windows for observing the daily life of pets
- - Wooden structure, water-resistant paint treatment
- - Assembly required
Specification:
- - Color: Gray, White
- - Materials: Fir Wood, Steel, Acrylic
- - Overall Dimensions: 32" L x 19" W x 12.5" H
- - Main House Size: 11.75" L x 17.25" W x 11" H. Area: 1 ft²
- - Run Cage Size: 17.5" L x 17.25" W x 11" H. Area: 2 ft²
- - Inner Door Size: 6.25" W x 8.75" H
- - Plastic Tray Size: 18.25" W x 17.25" D. 12.5" W x 17.25" D
- - Lamp Holder Size: 9.75" L x 1.75" W x 10.25" H
- - Item Label: D40-033V01GY
Package Includes:
- - 1 x Tortoise House
- - 1 x Manual
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Delivery Time Summary
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Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
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Our experts help you choose the right product.
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Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
