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HKM-398611 Wireless Electronic Dog Fence Trainer with Bark Control and Safety Features
Introducing the HKM-398611 Wireless Electronic Dog Fence Trainer with Bark Control and Safety Features. This innovative pet training solution provides a reliable way to keep your furry friend safe while giving them the freedom they crave.
What sets this trainer apart? The HKM-398611 is designed to seamlessly integrate into your yard with features that prioritize your dog's well-being. The wires are buried underground, ensuring that they do not disrupt your garden's aesthetic or occupy valuable space. This invisible boundary allows your pet to roam freely within a controlled area of up to 5,000 square meters, comparable to a football field, providing plenty of room for playtime and exploration.
The system utilizes progressive tone stimulation. As your dog approaches the boundary, they will first hear a warning sound, followed by a gentle vibrational reinforcement if they continue to move closer. This pulse proportional stimulation is engineered with high-tech design, where the intensity of vibration increases as your pet nears the boundary, allowing them to understand their limits without fear.
To enhance training, the HKM-398611 features a built-in speed detector. The faster your dog moves, the higher the intensity of stimulation, helping to reinforce boundaries in real-time. Additionally, safety is paramount; should any wires become damaged, the wire damage indicator will alert you with a loud warning and flashing light so you can address the issue promptly. The inclusion of a lightning protection device ensures that your investment remains protected during stormy weather.
Enhance your pet's training routine with the HKM-398611 Wireless Electronic Dog Fence Trainer, where safety, reliability, and smart technology come together for a better training experience. Discover how this trainer can transform the way you manage your dog's freedom and boundaries today.
Material: Plastic
Six characteristics!
1. Invisible environmental protection ¨C the wires are buried underground, do not occupy the place, do not affect the appearance, give the dog more freedom.
2. Progressive tone stimulation - When the dog approaches the border, a warning sound is first heard. If you continue to approach, the system will have a slight impact.
3, pulse proportional stimulation - human high-tech design, the vibration intensity depends on the distance of the dog near the boundary line, the closer the dog is to the boundary line, the greater the vibration intensity.
4, built-in speed detector - the faster the dog moves, the higher the level of intensity.
5, a wide range of control - up to 5,000 square meters, equivalent to a football field is so big, and variable range, quite flexible.
6. Safe and Reliable - Once the wires buried in the ground are damaged, the wire damage indicator will give a loud warning and flash. And the lightning protection device on the converter can avoid lightning strikes.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
