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HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-400339 16" Electric Balance Bike with 250W Motor, Aluminum Alloy Frame, and Lithium Battery
HKM-2860243 electric balance bike

Balance Bikes >>

HKM-2860243 16-Inch Electric Balance Bike for Kids 5-8 Years with 350W Brushless Motor, 36V Lithium Battery and Rear Disc Brake


$799.99
Color Options:
- Default - Orange - Blue - Yellow - Red
Gender:
- 36v 2.5ah battery - 36V,5.0ah battery
Size:
- 12inch - 16inch
Quantity

In Stock | Secure Checkout | Express Delivery

Product Inquiry

📞 +1 (209) 280-3200
✉️ support@hekomart.com
We typically respond within 1 hour, 24/7.

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HKM-2860243

HKM-2860243

16-Inch Wheels, Real Suspension, Real Fun

The HKM-2860243 is the halfway bike between a first balance bike and a proper mini moto. A 350W brushless motor turns the rear wheel from a 36V lithium pack, the front fork adjusts to soften whatever the day brings, and the rear disc brake answers one small lever every time. The 16-inch mag alloy wheels roll true and clean up with a wipe, the aluminium frame keeps the whole thing light, and the colours run from pink to black so the bike belongs to the rider who picks it.

16-Inch Wheels350W Hub Motor36V LithiumRear Disc BrakeKids 5-8 YearsAdjustable SuspensionMag Alloy WheelsFive Colours

Key Features

Six details that make the HKM-2860243 easy to recommend.

A 350W Brushless Hub Motor

The motor sits in the rear wheel, so drive reaches the ground with no chain and nothing to oil. It pulls steadily from a standstill, cruises quietly past the neighbours, and gives the bike a top speed around 13.7 mph.

An Adjustable Front Fork

The suspension fork can be tuned to the rider and the ground, firmer for smooth pavement and softer for bumpy lawns. It keeps the handlebar honest over kerb edges, which is where smaller wheels usually lose their line.

A Rear Disc Brake

One lever works one disc with a predictable bite, which is the simplest braking lesson a young rider can be given. The disc keeps working on damp grass where a rim surface would hesitate, and it repeats the same stop all session.

16-Inch Mag Alloy Wheels

The one-piece mag wheels run true, shrug off knocks and never need truing like spoked wheels. At 16 inches they roll over grass and gravel that stop a 12-inch bike, while staying light enough for the rider to handle.

A 36V Lithium Pack

The battery carries enough energy for long sessions of repeated runs and recovers quickly on the charger. It releases from the frame for indoor charging, so the bike never has to sit beside a socket.

A Frame Sized to Grow

The aluminium frame is rated to 132 lbs and pairs with a saddle that adjusts as the rider stretches out. From a first powered ride at five to confident laps at eight, the same bike keeps fitting.

Overview

A 16-inch electric balance bike with adjustable suspension and a rear disc brake.

The HKM-2860243 is a 16-inch electric balance bike for riders aged five to eight, bridging the gap between first bikes and full mini motos. A 350W brushless rear hub motor draws from a 36V lithium battery and pushes the bike to about 13.7 mph, while the rear disc brake provides one consistent, easy-to-learn stop. The front fork adjusts to match the ground, the one-piece mag alloy wheels run true without maintenance, and the aluminium frame carries a rated load of 132 lbs with an adjustable saddle to match. Five colourways keep the choice open for the rider who will actually be riding it.

Smooth Where It Matters

Adjustable suspension, sized for small riders.

HKM-2860243 electric balance bike

The front fork adjusts from firm to soft, so kerbs and lawn edges arrive at the bar as bumps instead of jolts. It is the feature riders feel first and parents appreciate longest.

Full Specifications

Everything worth knowing, in one table.

Model
HKM-2860243 | Electric Balance Bike
Product Type
16-Inch Electric Balance Bike
Motor
350W Brushless Hub Motor
Battery
36V Lithium
Top Speed
13.7 mph
Brakes
Rear Disc Brake
Front Fork
Adjustable Suspension
Wheels
16-Inch Mag Alloy, One-Piece
Frame
Lightweight Aluminium
Max Load
132 lbs
Recommended Age
5-8 Years
Color Options
Pink, Green, Blue, Red, Black

The 16-Inch Sweet Spot

Why this wheel size earns its keep.

Wheel size decides where a balance bike can go, and 16 inches is where the map opens up. The mag alloy wheels roll over grass, gravel and paving edges that stop smaller bikes dead, yet they keep the seat height low enough for a five-year-old to plant both feet. The adjustable fork fills the gap between sizes, softening the ground the bigger wheels let you reach. Power arrives from the 350W hub at a pace that entertains an eight-year-old without frightening a five-year-old, and the rear disc keeps the stop honest in every condition. It is the size that keeps a bike useful the longest, and this build uses it well.

Pro tip: Soften the fork for lawn and trail work, firm it up for pavement, and check the rear brake before the first ride of every session.

What’s in the Box

What arrives in the box, ready to build.

1 x 16-Inch Balance Bike

Frame, fork, wheels and motor factory-fitted

1 x 36V Lithium Battery

Pack seated in its frame mount

1 x Battery Charger

Mains charger matched to the pack

1 x Saddle and Post

Fitted, ready to set for leg length

1 x Manual and Tools

Setup sheets plus the hex keys needed

1 x Warranty Card

Registration details for warranty coverage

Why Choose the HKM-2860243

Six reasons the HKM-2860243 keeps its value.

It Bridges the Sizes

At 16 inches the bike sits exactly where smaller balance bikes stop fitting and larger bikes feel heavy. That window is short in a child’s life, and this one covers it without a second purchase.

Suspension Worth Adjusting

The fork actually changes character between settings, firm for smooth ground and plush for rough lawns. It is a real feature rather than a sticker, and it keeps the front end planted as the rider gets braver.

Wheels That Ignore Abuse

One-piece mag wheels never go out of true, so the bike rides straight season after season. They clean up with a wipe and shrug off the kerb strikes that would bend a spoked wheel out of shape.

Braking That Teaches

The rear disc gives one lever and one consistent result, which is the right lesson at this age. The habit built here carries straight to the next bike, with nothing to unlearn on the way.

Power With a Ceiling

The 350W motor and 13.7 mph pace sit where parents and riders agree: quick enough to be exciting, slow enough to supervise. The bike stays fun for years without ever crossing into intimidating.

Five Honest Colours

Pink, green, blue, red and black share the same frame and hardware, so the choice belongs to the rider. The panels take scrapes well, and the colour you pick is the colour that lasts.

Frequently Asked Questions

Straight answers about the HKM-2860243.

What ages does the 16-inch format suit?

The bike is aimed at riders from five to eight, with leg length as the working measure: both feet should rest flat while seated. The adjustable saddle covers the growth through that window, and the 132 lbs load rating keeps the frame honest for the whole span. Compare the saddle range against the rider’s inseam before ordering to confirm the day-one fit. A rider who has outgrown 12-inch wheels is usually ready for this size.

How fast does it actually go?

Top speed is about 13.7 mph on flat pavement, with softer ground and heavier riders bringing the number down. The 350W motor delivers its pull smoothly, so the bike feels quick without the snatchy launch that puts young riders off. Whatever the surface, the rear disc is sized to stop the pace with one small hand. A parent can walk beside at that pace, which keeps supervision honest.

What does the adjustable suspension change?

The front fork’s damping can be tuned between firm and soft. Firm suits smooth pavement and sharper handling, while soft takes the sting out of lawns, gravel and kerb edges. It is the difference between a bike that follows the ground and one that fights it, and riders feel the change immediately. Two minutes of adjusting before a ride covers most ground changes.

Why mag alloy wheels instead of spokes?

One-piece mag wheels never go out of true, so there is no truing, no broken spokes and no wobble to chase. They suit a bike that will be ridden hard and stored roughly, and they keep the steering honest through the whole season with nothing more than a wipe-down. They also keep the bike looking new after a season of kerb strikes.

How long does the battery last per charge?

Run time depends on the throttle and the terrain, with steady cruising stretching the pack much further than repeated full-power runs. The 36V pack holds its output flat until low, so the bike does not fade mid-session. A full charge completes on the bench in a few hours with the pack released from the frame. Charge after every session rather than waiting for the low indicator.

What assembly and upkeep are involved?

Assembly covers the handlebar, the saddle height and seating the battery, all with the supplied hex keys. Upkeep is a short list: keep the tires firm, wipe the frame rather than hosing it, and test the rear brake before each session. The mag wheels and hub motor remove the two biggest chores from the list entirely. None of it needs a workshop, just a habit of checking before rides.

Quick Troubleshooting

When the HKM-2860243 needs attention, start here.

The bike will not power on

Release the pack and seat it back until the latch clicks, because a pack just short of home makes no contact. Press the power button and watch the indicator. If it stays dark, charge for half an hour and retry, check the mount contacts for grit, and confirm the wall socket with another device before anything else. A pack that was working yesterday usually needs seating, not replacing.

The brake feels soft

Check the lever first: it should bite well before half travel. Take up slack at the barrel adjuster, then check the cable anchor at the calliper. A rotor touched by oily fingers will glaze and lose bite, so clean it with isopropyl alcohol and replace pads that have soaked through before adding more lever force. A pad that squeals constantly usually needs replacement, not adjustment.

The battery refuses to charge

Watch the charger indicator when the pack connects, and make sure both connectors seat fully with nothing in the ports. A cold pack will refuse a fast charge until it warms to room temperature on the bench. A steady fault light after a short rest, or a charger that never changes state, points at the charger rather than the pack. Charge in a dry room, because damp air corrodes the port contacts.

The fork stopped adjusting smoothly

Wipe the stanchions with a damp cloth and check for grit around the seals, because dirt is the usual cause of a notchy feel. Use a suspension-safe lubricant from a bike shop rather than a general spray, which can swell the seals. If the adjuster still will not move, leave it for a shop rather than forcing it. Do this after every dusty session, not just when noise appears.

Run time keeps getting shorter

Compare riding style first, because repeated full-throttle starts use far more per minute than steady cruising. Soft tires cost range twice, in drag and in speed, so check the pressures. Cold weather also trims every lithium pack. If nothing has changed, run one full uninterrupted charge cycle and retest before judging the pack, and spin each wheel to make sure the brakes are not dragging.

The wheel wobbles or clicks

Lift the front and spin the wheel to separate wheel motion from fork movement. Check both axle nuts first, because transport knocks loosen them, and look for debris caught near the disc or the hub. If a one-piece mag wheel genuinely runs out of true, the wheel rather than the spokes is at fault, so contact support. A disc that scrapes constantly may need centering, which is a shop job.

Service & Policies

Coverage that keeps working long after the bike box arrives.

Free Shipping on All Orders

Every order ships free. Handling time: 0-1 business days (Monday to Friday). Transit time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.

Important Safety Notes

Read these notes before the first ride on the HKM-2860243.

The HKM-2860243 is a powered bike for riders aged five to eight, so an adult stays within arm’s reach on every ride. A certified helmet goes on before the first throttle press, with closed shoes and a clear, flat riding area for the early sessions. Let the rider learn the throttle at walking pace before any real speed, and keep sessions short while the braking habit forms. Check that the battery is fully latched before each ride, keep fingers and loose clothing clear of the rear hub and the disc while the wheel turns, and never carry a passenger on the frame or the saddle. Charge the pack indoors at room temperature on a hard surface, unplug once the indicator shows full, and test the brake and both tires before every outing.

HKM-2860243 - 16-inch electric balance bike for kids aged five to eight, with a 350W brushless rear hub motor, a 36V lithium battery, an adjustable suspension front fork, a rear disc brake, one-piece mag alloy wheels and a lightweight aluminium frame in five colourways. Read the manual before first use. Nothing here is safety certification advice.

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

Send Us a Message

We usually respond within 30 minutes during business hours.

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