Pet Nests >>
HKM-4538557 Spacious Multi-Level Cat Catio with Safety Net and Jumping Platforms for Outdoor Exploration
Introduce your feline friends to an outdoor paradise with the PawHut HKM-4538557 Spacious Multi-Level Cat Catio. This expertly designed cat enclosure enhances your pets' lives by providing them with a safe and secure space to enjoy the great outdoors. Featuring a thoughtful 3-tier layout, this catio includes ample jumping platforms and a scratching post, perfect for active play and exploration.
The PawHut catio is constructed from durable fir wood, ensuring longevity and stability for your pets. A protective safety net is integrated into the design, offering peace of mind by shielding your cats from potential dangers like vehicles and predators. The catio can comfortably house 2-3 cats, each weighing up to 22 lbs, allowing them to lounge and explore together.
Key features include expandable windows to maximize outdoor interaction, two convenient side doors for easy access, and a spacious inner area designed for relaxation and play. The overall dimensions of the catio are 63.8" W x 19.7" D x 60.6" H, making it a substantial addition to your outdoor space while requiring approximately two hours for assembly by two people.
With its stylish gray finish and practical functionality, the PawHut HKM-4538557 catio not only enriches your cats' lives but also complements your home beautifully. Give your pets the gift of adventure and comfort with this well-constructed outdoor cat enclosure.
Transform your cat's life with the PawHut catio! This cat run expands your furry friend's world, allowing safe, nature-filled adventures. Equipped with a safety net, it shields your cat from dangers while offering ample space on its 3-tier design, including jumping platforms. Suitable for 2-3 cats to explore the great outdoors securely. Features: - Expandable windows enhance outdoor space and natural interaction for cats - Safety net protects cats from vehicles and predators outdoors - Features three levels with two platforms and a scratching post - Suitable for housing 2-3 cats comfortably, each up to 22 lbs. - Constructed from robust fir wood for longevity - L-shaped angle metal and expansion screws ensure secure fixing - Two side doors for easy access inner and clean - Assembly requires two people and approximately two hours Specification: - Color: Gray - Material: Fir Wood, Plastic - Overall Dimensions: 63.8" W x 19.7" D x 60.6" H - Inner Space: 62.2" L x 18.9" W x 59.8" H - Front Eave Height: 59.1" - Jumping Platform: 47.5W x 47.5D, 20.5" W x 18.7" D - Door Size: 16.1" W x 53.5" H - Scratching Post: 2.4" Dia. x 38.4" H - Mesh Grid: 0.5" L x 0.5" W - Maximum Load: 22 lbs. - Item Label: D32-038V00GY NOTE: Installation requires a 17.7" height space under the bottom Package Includes: - 1 x Catio - 2 x Jumping Platforms - 1 x Scratching Post - 1 x Manual Transform your feline's life with the PawHut large catio! This outdoor cat enclosure expands their world, safely connecting them with nature. Equipped with a protective safety net, it shields your cats from hazards while providing a spacious play area with six jumping platforms and two ramps. It is suitable for 2-3 cats to explore and lounge in their own cat patio. Features: - Expands outdoor space for cats to explore nature safely - Safety net shields cats from vehicles and damage - Features six jumping platforms, two ramps, and a scratching post for active play - Constructed from robust fir wood with secure L-shaped metal angles - Large front and two side doors simplify access and maintenance - Recommended installed near a sliding door or a window pet door - Assembly required Specification: - Color: Orange - Material: Fir Wood, Steel - Overall Dimensions: 63.8" W x 24.2" D x 99.2" H - Inner Space: 62.2" L x 18.9" W x 99.2" H - Front Eave Height: 94.5" H - Jumping Platform: 23.2" W x 11.8" D x 12.6" /18.1" /39" /59.4" /65.4" H, 21.3" W x 11.8" D x 73.2" H (Low to High) - Front Door: 18.5" W x 60.2" H - Side Door: 20.9" W x 13.4" H - Scratching Post: 2.6" Dia. x 20.1" H - Ramp: 47.2" L x 7.9" W - Maximum Load: 22 lbs. - Item Label: D32-037V00OG Package Includes: - 1 x Catio - 6 x Jumping Platforms - 2 x Ramps - 1 x Scratching Post - 1 x Manual Discover the PawHut Catio, a spacious and stylish outdoor cat enclosure designed to give your feline friends a taste of the wild - safely and comfortably. With expansive mesh windows, this large catio allows your cats to bask in the sunshine, enjoy fresh air, and observe nature without exposure to outdoor dangers. Crafted from solid fir wood and reinforced with galvanized steel mesh, it ensures durability and security, making it a great backyard retreat for your adventurous cats. Features: - Expanding windows enhance interaction with nature for indoor cats - Safety galvanized steel mesh shields cats from external dangers - Includes a jumping platform for active play - Constructed from robust fir wood for longevity - Bottom Triangular brackets ensures stability - Two side doors for easy access inner and clean - Suitable for housing 1-2 cats comfortably, each up to 22 lbs. - Easy assembly and cleaning maintain convenience for owners Specification: - Color: Gray - Material: Fir Wood, PVC, Galvanized Steel Mesh - Overall Dimensions: 41.3" W x 19.7" D x 26.8" H - Inner Space: 39.8" L x 18.9" W x 25.6" H - Front Eave Height: 20.9" - Jumping Platform: 11.8" W x 19.7" D - Door Size: 15.7" W x 11.8" H - Mesh Grid: 0.5" L x 0.5" W - Maximum Load: 22 lbs. - Item Label: D32-040V00GY Package Includes: - 1 x Catio - 1 x Jumping Platform - 1 x Manual.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
