Pet Houses & Cages >>
HKM-4717501 Heavy Duty 36" Metal Dog Crate with Double Doors, Removable Tray, and Lockable Wheels in Gray
The HKM-4717501 Heavy Duty 36" Metal Dog Crate is crafted for the comfort and security of your beloved pet. This sturdy kennel is designed to accommodate medium and small-sized dogs weighing up to 44 lbs and measuring less than 25.5" in length. Its robust steel frame construction, along with securely welded bars, ensures a strong and durable environment for your furry friend.
Cleaning and maintenance are a breeze with the included slide-out tray and floor grate, making it easy to keep the crate fresh and hygienic. This model features dual access points—both a front door and an innovative top door—allowing pet owners to interact and tend to their dogs conveniently. Each door is equipped with latches to guarantee your pet's safety while providing you easy entry.
Mobility is made simple through four lockable caster wheels, allowing you to move the crate where you need it most and keep it securely in place. The elegant gray finish adds a touch of sophistication to any space, while the overall design promotes breathability with thoughtfully spaced bars.
The HKM-4717501 crate measures 36.25" L x 24.5" W x 29.5" H, making it a practical addition to your pet care routine. Whether you're at home or on the go, this crate is built to meet the needs of both pets and their owners alike. Keep your dog safe and comfortable with this reliable and versatile solution. Assembly is required to set up your new dog crate.
The [BRAND NAME] dog kennel provides a comfortable and secure home for your furry friend. Its bar spacing allows a more breathable cage. Constructed with a sturdy steel frame and gauge tubes, each bar was welded to the frame for weight capacity and strength. A slide-out tray and grate make cleaning and maintenance easy. The top of the dog cage flips up, and together with the front door, you have two ways to pet and tend to your pup. Both latch to keep dogs safely inside while allowing you easy access.
Features:
- - Each metal bar is securely welded to the frame for security
- - Front door and top door with latches for easy entry and exit
- - Includes a solid slide-out tray and a slide-out floor grate
- - Four caster wheels that lock so you get it where you need it quickly and keep it there
- - Suitable for medium and small-sized dogs up to 44 lbs., less than 25.5" in length.
- - Assembly required
Specification:
- - Color: Gray
- - Material: Steel
- - Overall Dimensions: 36.25" L x 24.5" W x 29.5" H
- - Front Door Size: 19.25" W x 14.25" H
- - Off the Ground: 4" H
- - Tray Dimensions: 34.25" x 21.75" x 1.25"
- - Bar Spacing: 2" W
- - Item Label: D02-017V02GY
Package Includes:
- - 1 x Dog Cage
- - 1 x Manual
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
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Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
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Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week