Cat Trees & Condos >>
HKM-4815421 4-Level Cat Steps with Scratching Posts for Easy Access to Beds and Sofas - White
Introducing the HKM-4815421 4-Level Cat Steps with Scratching Posts, designed to create a safe and engaging environment for your feline friend. This thoughtfully crafted cat tree combines functionality with playfulness, offering your pet an excellent way to climb, scratch, and rest without damaging your furniture.
The four-level design is not only ideal for playful kittens but also caters to older cats, providing them with easy access to beds and sofas. Each step features a scratching post, allowing your cat to indulge its natural instincts while protecting your upholstery. The sturdy and compact structure makes it easy to move around, fitting seamlessly into any room in your home.
Crafted from durable particleboard, jute, and soft flannel, this product ensures comfort and steadiness. The platforms are lined with plush flannel, providing a cozy surface for your pet to lounge on. Each step has been designed with your pet's safety in mind, enabling easy jumps without risking injury to their joints.
The specifications include:
- Overall dimensions: 23.5" L x 15.75" W x 25.25" H
- Each step height: 6", 11.75", 17.75", and 23.5"
- Small platform dimensions: 7.75" L x 4.25" W
- Suitable for cats weighing under 10 lbs.
The HKM-4815421 not only enhances your pet's well-being by offering a designated area for exercise and play but also ensures your furniture stays intact. With easy assembly and a sleek white finish, this cat tree is a stylish addition to your home that both you and your cat can appreciate. Make playtime both fun and beneficial with the HKM-4815421 4-Level Cat Steps.
Is your kitten or cat scratching up your furniture? This [BRAND NAME] cat tree has everything they need to give in to those animal instincts. The thoughtful three-step design not only gives your pet a fun place to play but also for your older animals; it's a helpful way to help get them on and off the bed or couch. The scratching posts on each step allow them to get their energy out without ruining your sofa or chairs. Give your cat a good place to scratch with this cat stairs from [BRAND NAME].
Features:
- - Help your pets jump without injury and protect their joints
- - Small platform to jump and cat ball to play
- - Platforms are lined with soft flannel for added comfort
- - Scratching posts for your cat to sharpen claws
- - Lightweight and compact, you can move around at will
- - Assembly required
Specification:
- - Color: White
- - Material: Particleboard, Jute, Flannel
- - Overall Dimensions: 23.5" L x 15.75" W x 25.25" H
- - Base Dimensions: 23.5" L x 15.75" W
- - Each Step Surface Dimensions: 15.75" L x 6" W
- - Height of Each Step: 6", 11.75", 17.75", 23.5"
- - Small Platform Dimensions: 7.75" L x 4.25" W
- - Suitable for cats under 10 lbs.
- - Item Label: D06-093
Package Includes:
- - 1 x Cat Tree
- - 1 x Manual
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Request a return within 30 days of delivery.
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Refund processed within 10 business days.
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Comprehensive Coverage
Every part warranted for two full years.
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week