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HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray
HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray

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HKM-5005245 39" Soft-Sided Portable Cat Carrier with Divider, 2 Compartments, Cushions & Storage Bag, Light Gray


$632.99
Color Options:
- Light Gray
Size:
- 530x540x110 Mm
Quantity

In Stock | Secure Checkout | Express Delivery

Product Inquiry

📞 +1 (209) 280-3200
✉️ support@hekomart.com
We typically respond within 1 hour, 24/7.

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Introducing the HKM-5005245 39" Soft-Sided Portable Cat Carrier, a reliable and versatile solution for pet owners who value both comfort and convenience during travel. This thoughtfully designed carrier offers the flexibility of being utilized as one large space or easily divided into two individual compartments, making it an ideal choice for those with multiple pets.

The carrier features spacious compartments lined with large mesh screens, allowing for optimal visibility and ventilation, ensuring your furry companions enjoy a breezy environment while on the go. It's constructed with portability in mind, equipped with sturdy grip handles and a convenient carrying strap for easy transport. When not in use, the foldable design allows for compact storage, and an included storage bag keeps all essentials organized.

Safety is paramount with the HKM-5005245, featuring a fixed belt on the back that secures the carrier during transit. Inside, both compartments are fitted with comfortable pearl cotton and lamb cashmere cushions that provide a cozy resting spot for your cats. Accessibility is a breeze with two zippered netting doors per compartment for easy entry and exit. The added flexibility of rolling up and securing the doors with built-in hook and loop fasteners enhances usability.

With a measurement of 39 inches in length and 20 inches in width, this soft-sided carrier accommodates cats weighing up to 10 pounds each, with a total weight capacity of 44 pounds. It even comes with two hammocks and additional bottom cushions to elevate your pets' travel experience.

Aesthetically pleasing in light gray, the HKM-5005245 Soft-Sided Portable Cat Carrier effortlessly blends style with functionality, making it the ultimate choice for traveling pet owners. Embrace the convenience and comfort that this carrier offers for your next journey, ensuring your pets travel safely and stylishly.

Introducing the HKM-5005245 39" Soft-Sided Portable Cat Carrier, a versatile solution for pet travel that seamlessly blends comfort and practicality. This carrier can be utilized as one spacious enclosure or easily divided into two separate compartments, catering to multiple pets. Constructed with thoughtful features, each compartment is lined with large mesh screens, ensuring optimal visibility and ventilation for your furry friends.

Designed for ease of portability, the carrier includes grip handles and a carrying strap, making it a breeze to transport. The foldable design adds convenience for storage when not in use, while the included storage bag keeps everything organized. Safety is prioritized with a fixed belt on the back, securing both the carrier and your pets during transit.

The HKM-5005245 is equipped with comfortable pearl cotton and lamb cashmere cushions in both compartments, providing a cozy resting spot for your cats. Accessibility is made simple with two zippered netting doors per compartment, allowing easy entry and exit. The four doors can be rolled up and secured using built-in hook and loop fasteners, giving you flexibility as needed.

This carrier is suitable for cats weighing around 10 pounds, with a total weight capacity of 44 pounds, accommodating two pets comfortably. It also comes with a set of two hammocks and two bottom cushions to enhance their travel experience.

Measuring 39 inches in length and 20 inches in width, this soft-sided pet carrier offers ample space while being lightweight and user-friendly. The light gray color adds a subtle aesthetic appeal, making it a stylish option for pet owners on the go.

Embrace the convenience of the HKM-5005245 Soft-Sided Portable Cat Carrier for your next journey, and ensure that your pets travel in comfort and safety.

Description :

This soft-sided double enclosure vet cat car travel from [BRAND NAME] can be used as 1 large enclosure or easily divided into 2 smaller areas. Each enclosure space features a large mesh screen for visibility and ventilation. Light, portable, and easy to carry, this collapsible pet travel carrier is complete with carrying strap and handle for added safety for using as a pet booster seat.

Features:

  • - Can be used as 1 large carrier or divide into 2 smaller carriers
  • - 2 mesh windows allowing for air circulation
  • - Easy to carry with the grip handles on the top
  • - Foldable design and storage bag, the carrier is easy to store when not in use
  • - The fixed belt on the back of the carrier makes the unit and the pets secure while driving
  • - The bottom cushion and hammock made of pearl cotton and lamb cashmere, removable and comfortable
  • - 2 zippered netting doors on each individual carrier for easy accessibility
  • - 4 doors can be rolled up with built-in Hook and loop fastener
  • - Suitable for cats around 10 pounds
  • - A carry bag for carrying

Specification:

  • - Color: Light Gray
  • - Material: Oxford, Polyester, Steel, Pearl Cotton, Lamb Cashmere
  • - Overall Dimensions: 39" L x 20" W x 20" H
  • - Folded Dimensions: 19.75" L x 20.5" W x 2" T
  • - Individual Dimensions: 19.5" L x 20" W x 20" H
  • - Window Dimensions: 14.25" W x11.5" H
  • - Netting Door Dimensions: 13.5" W x 12.5" H
  • - Side Zippered Door: 16.25" W x 17.75" H
  • - Hammock Size: 17.5" L x 15.25" W
  • - Cushion Size: 19.25" L x 17.75" W
  • - Weight Capacity: 22 lbs (each side), 44 lbs total

Package Includes:

  • - 1 large carrier - 2 hammocks - 2 bottom cushions - 1 storage bag

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Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

Send Us a Message

We usually respond within 30 minutes during business hours.

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