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HKM-5041725 Eco-Friendly Foldable Cat Scratcher with Natural Sisal and Cat Grass Gift
Introducing the HKM-5041725 Eco-Friendly Foldable Cat Scratcher, designed with your feline friend's comfort and your home's aesthetics in mind. This innovative product combines quality materials and thoughtful design to create a scratching solution that both you and your cat will appreciate.
Crafted from 100% environmentally friendly and chemical-free materials, this cat scratcher promotes a safe play environment. The plush fabric is free from harmful chemicals, ensuring your pet can scratch and play without concerns about toxicity. At its center, the scratcher features natural white sisal rope, providing the perfect texture for your cat to satisfy its natural scratching instincts.
With a robust construction that can withstand up to 30 pounds of tension, the HKM-5041725 ensures durability. The E1 grade 8mm thick high-density board not only meets the highest safety standards but also passes formaldehyde emission tests with CARB certification. This means you can enjoy peace of mind knowing that this scratcher is manufactured with healthy living in mind.
This foldable scratcher not only serves as a functional item to protect your sofa and walls from claw marks but also saves storage space when not in use. It's packaged in a separate PE bag, heat-sealed for maximum freshness, and includes a complimentary 5-gram bag of cat grass imported from the United States, making it a complete gift for your furry companion.
The size of the scratcher measures 50*23*2.5 cm, and it comes in a stylish beige color that complements any home decor. Enhance your pet's scratching experience while keeping your home looking chic with the HKM-5041725 Eco-Friendly Foldable Cat Scratcher—an essential addition to your pet care collection.
Overview:
100% new design and high quality
Environmentally friendly and chemical-free materials
Protect the sofa Protect the wall
This product uses environmentally friendly non-chemical stimulation plush as the fabric, and the middle is made of natural white sisal rope. The rubber used is absolutely environmentally friendly. The test ring can reach 30 pounds of tension. The board used is E1 grade 8mm thick high-density board. The board can pass the formaldehyde emission test and obtain CARB certification. This product is packaged in a separate PE bag heat-sealed, and a bag weighing 5 grams of cat grass imported from the United States is given as a gift. The outer box is a five-layer A-level export-specific nail-free carton.
Specifications:
Size: 50*23*2.5cm
Color: Beige
Material:Pluah
Package Content:
1x Scratcher
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
