Pet Nests >>
HKM-5116861 Convertible 2-in-1 Plush Pet Mattress Nest with Machine Washable Design
Introducing the HKM-5116861 Convertible 2-in-1 Plush Pet Mattress Nest, designed with both comfort and versatility in mind. This innovative pet mattress offers a dual-use functionality that caters to the needs of both cats and puppies.
With dimensions of 61 cm by 51 cm when opened and approximately 38 cm by 38 cm when folded, this pet buffer seamlessly transforms from a spacious mattress into a cozy nest. The clever folding mechanism allows for easy setup in just seconds, creating a comfortable outer shell that naturally attracts your pet, inviting them to curl up and relax.
Crafted from soft, high-quality materials, the HKM-5116861 ensures your furry friend stays warm and cozy, especially during the cooler months of autumn and winter. Its neutral white and gray color scheme effortlessly blends with modern home decor, making it a stylish addition to any room.
Maintenance is hassle-free, as this mattress nest is machine washable, allowing for easy cleaning and upkeep. Weighing just 300 grams, it¡¯s lightweight and portable, perfect for travel or moving around the house.
Give your pet the comfort they deserve with the HKM-5116861 Convertible 2-in-1 Plush Pet Mattress Nest, the ideal solution for every pet owner looking to enhance their furry friend's rest and relaxation experience.
Overview:
1 Multi-function buffer: dual-use pet buffer size: 61 * 51cm, about 38 * 38cm after folding. Suitable for cats and puppies.
2 Easy to use: it can be easily folded into the bed in a few seconds, and the folded edge forms a comfortable outer shell, naturally grabbing the cat's circle.
3 Comfortable materials: the filled material is soft and comfortable, and the heat is good. This is the best choice for autumn and winter.
4 Simple shape: white gray neutral color suitable for any modern home.
5 Easy to clean: machine washable, easy to maintain
Specification:
Weight:300g
Material: cloth
Size: 61*51cm
Color: white grey
Package Content:
1x pet nest
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Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
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Proof of Purchase
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Fast Refund
Refund processed within 10 business days.
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Returns & Exchanges Overview
Damages & Exchanges
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What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
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Claims assessed within 1 business day.
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Delivery Time Summary
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week