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HKM-5336637 Double-Decker Cat Nest with Multi-Functional Scratching Board - Corrugated Paper and Felt, 50x50x40cm
Introducing the HKM-5336637 Double-Decker Cat Nest with Multi-Functional Scratching Board, designed to elevate your pet's lounging and play experience. This stylish cat nest combines function and comfort, featuring a unique double-layer design that offers plenty of room for your furry friend to relax or play.
Crafted with a vibrant color palette that includes Volcano Orange and Serenity Blue, this cat nest not only complements your home decor but also adds a splash of fun to your pet's environment. The outer surface is constructed from durable corrugated paper that encourages scratching, promoting healthy claw maintenance. Inside, a soft felt lining provides a cozy spot for your cat to snuggle up and sleep.
Measuring 50x50x40 cm and weighing just 4 kg, this cat nest is easy to move and place wherever your pet enjoys spending their time. Its thoughtful design ensures stability and comfort, catering to cats of various sizes.
Included in the packing list is one Double-Deck Cat Nest, ready to transform your cat's lounging experience into one of luxury and practicality. Choose the HKM-5336637 for a product that combines style, functionality, and comfort for your beloved feline companion.
Product information:
Model: Double layer
Color Category: Volcano Orange Serenity Blue Petal cat nest Mat
Surface material: corrugated paper
Lining material: felt
Size: 50 * 50 *40cm
Weight: 4kg
Packing list:
1* Double deck cat nest
Product Image:
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
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DHL eCommerce
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Delivery Process
Delivery Time Summary
Cancellations & Taxes
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Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
