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HKM-370323 Lightweight Folding Electric Wheelchair D29 for Outdoor and Travel Use, CE Approved, 20km Range
HKM-370323 Lightweight Folding Electric Wheelchair D29 for Outdoor and Travel Use, CE Approved, 20km Range
HKM-370323 Lightweight Folding Electric Wheelchair D29 for Outdoor and Travel Use, CE Approved, 20km Range
HKM-370323 Lightweight Folding Electric Wheelchair D29 for Outdoor and Travel Use, CE Approved, 20km Range
HKM-370323 Lightweight Folding Electric Wheelchair D29 for Outdoor and Travel Use, CE Approved, 20km Range
HKM-370323 Lightweight Folding Electric Wheelchair D29 for Outdoor and Travel Use, CE Approved, 20km Range
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 7 of 14
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 8 of 14
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 9 of 14
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 10 of 14
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 11 of 14
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 12 of 14
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 13 of 14
Folding Electric Wheelchair Dual 250W Motors 24V 12Ah Battery 12.4 Mile Range - view 14 of 14

Electric Wheelchairs >>

HKM-5370323 Folding Electric Wheelchair Dual 250W Motors 24V 12Ah 12.4-Mile Range 353 lb Capacity 50.6 lb Net Aluminum Frame


$1,899.99
Material:
- Aluminium
Quantity

In Stock | Secure Checkout | Express Delivery

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HKM-5370323 · electric wheelchairs · 12 Ah Lithium (metric and US units listed) · 50.6 lb (with battery)

353 lb of Rated Load on a Frame That Still Weighs 50.6 lbFolding 353 lb Rated 12Ah 12.4 mi

The HKM-5370323 is the highest-rated chair in this frame: 353 lb on a 50.6 lb aluminum build, with a 12Ah pack and 12.4 mi of rated range. At 353 lb this chair carries 88 lb more than the 265 lb versions built on the same platform, and it does it without gaining weight: still 50.6 lb with the pack fitted.

The difference is in how the seat pan and the frame rails take the load, not in extra steel bolted to the outside.

Dual 250W brushless hub motors on a 24V system move that load at walking pace, and the 12Ah pack returns 12.4 mi per charge.

At a Glance

  • Model — HKM-5370323 | Electric Wheelchair
  • Motor — Dual 250 W Brushless Motors
  • Battery Voltage — 24 V
  • Battery Capacity — 12 Ah Lithium
  • Range per Charge — 12.4 mi
  • Brake System — Electromagnetic brake
  • Controller — 360-degree joystick (left/right mountable)
  • Frame Material — Aluminum alloy
  • Seat Width — 18.9 in
  • Seat Depth — 15.7 in
  • Product Weight — 50.6 lb (with battery)
  • Load Capacity — 353 lb

Frame, Motors and Fold

A rating is a working limit, and this one sits well above the rest of the family. The frame is the same aluminum alloy, folded at the same joints, but the seating structure and the rails carry a heavier rider without the sag that starts at the seat pan on a lower-rated chair.

That margin is what a rider near 300 lb is paying for: a chair that is inside its specification every day rather than one running at its ceiling.

It also means the frame absorbs kerbs and uneven ground without the load concentrating on a single joint. The pack detaches for indoor charging, which keeps the chair in the car and the battery on a counter overnight.

  • Motor: Dual 250 W Brushless Motors
  • Battery Voltage: 24 V
  • Battery Capacity: 12 Ah Lithium
  • Range per Charge: 12.4 mi
  • Brake System: Electromagnetic brake
  • Controller: 360-degree joystick (left/right mountable)

Seat 18.9 in wide with a 15.7 in cushion, joystick on either armrest, electromagnetic brake that holds the chair the moment the stick is released. Load rating 353 lb, electrical assembly listed to CE and ISO.

Battery, Range and Charging

Two 250W hub motors drive the rear wheels directly through a 24V controller.

Splitting the drive between two wheels is what lets the chair move a heavier load away from a standstill without the stutter a single motor shows on a ramp or a threshold.

The 12Ah pack returns 12.4 mi per charge with a rider on board. Heavier loads and repeated stops draw more from the pack than a steady run does, so a full charge before a day of errands matters more here than on a lighter build.

Puncture-proof tires mean the chair does not need a pump or a spare tube, which matters when the load on them is higher than on the lighter versions.

Who It Fits and How It Drives

There is no pressure to check before leaving and no flat to change at the roadside. A chair rated to 353 lb still folds like the rest of the family: same latch, same folded shape, same place in a boot.

The rating does not add a second frame to handle or a different procedure to learn before a trip. A rider in the 280 to 353 lb range is the reason this build exists.

  • At that weight the chair is working inside its rating rather than at the ceiling
  • It also changes how the chair should be loaded
  • On a chair this heavy it also pays to check the tire tread for flat spots every few
  • A solid wheel does not puncture

What's in the Box

HKM-5370323 ships in one carton with the the product and the parts listed above. Check each item against the list before the first use, and keep the carton for the first month in case something has to go back.

Color and Finish

Check the frame joints and the seat mounting points monthly when the chair carries a rider near its 353 lb rating. That is where wear appears first, and a loose bolt found at home is a repair rather than a breakdown at the far end of a trip.

Charge indoors and unplug at full. Test the brake on level ground before the first trip, keep bags off the push handle so the weight stays inside the wheelbase, and cross slopes square rather than turning on them under load.

Battery Care and Maintenance

The seat measures 18.9 in across with a 15.7 in cushion, and the joystick moves between armrests for either hand.

For a heavier rider, the transfer is the moment that tests a chair, and the pan carries that weight into the rails instead of into the upholstery.

One stick covers forward, reverse, steering and speed; releasing it sets the electromagnetic brake. On an incline that behaviour matters more at this rating, because a chair that has to be held by hand is a chair that can get away on a slope.

The frame folds for a car boot, and the pack comes out first to cut the weight of the lift. At 50.6 lb the chair is heavy enough that two lifts - frame, then pack - are the practical way to load it without straining a shoulder.

Specifications

Model HKM-5370323 | Electric Wheelchair
Motor Dual 250 W Brushless Motors
Battery Voltage 24 V
Battery Capacity 12 Ah Lithium
Range per Charge 12.4 mi
Brake System Electromagnetic brake
Controller 360-degree joystick (left/right mountable)
Frame Material Aluminum alloy
Seat Width 18.9 in
Seat Depth 15.7 in
Product Weight 50.6 lb (with battery)
Load Capacity 353 lb
Removable Battery Yes, removable
Certifications CE, ISO certified

Frequently Asked Questions

How much weight can it carry?

353 lb is the rated load, the highest in this frame.

What does the chair weigh?

50.6 lb with the 12Ah pack fitted.

How much heavier is it than the 265 lb versions?

It weighs the same; the difference is in the seating structure and the frame rails.

How far does it go on a charge?

12.4 mi is the rated range.

Can the pack be charged indoors?

Yes - it detaches without tools.

Does the brake hold on a slope?

It engages when the joystick is released and holds the chair where it stopped.

Service and Policies

Coverage that lasts beyond the box. Orders ship free with a tracking number in 2 to 5 business days. From delivery, the product is protected for 180 days against manufacturing defects and transit damage, returnable within 30 days for a full refund, and covered by a 24-month parts-and-labor warranty on manufacturing defects. Four policies, one idea: ship it free, protect it for 180 days, take it back for 30, and stand behind it for two years.

Free Shipping on All Orders

Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money-Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.

HKM-5370323 · Electric Wheelchairs · Dual 250 W Brushless Motors · 24 V · 12 Ah Lithium · 12.4 mi (20 km) · Electromagnetic brake · 360-degree joystick (left/right mountable) · Aluminum alloy · 18.9 in (48 cm) · 15.7 in (40 cm) · 50.6 lb (23 kg) with battery · 353 lb (160 kg) · Yes, removable · CE, ISO certified

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

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Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

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Delivery Process

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Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

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Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

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