Pet Toy Set >>
HKM-5474749 Automatic Cat and Dog Water Fountain with Filter, Silent Operation and Anti-Slip Base, Clean Water Dispenser with Observation Window
Introducing the HKM-5474749 Automatic Cat and Dog Water Fountain, a well-crafted solution for ensuring your pets have access to fresh, clean water at all times. This innovative water dispenser not only meets the hydration needs of your furry friends but also features several thoughtful designs to enhance their drinking experience.
The circulating waterway design creates an oxygen-rich environment, which is essential for maintaining the health of your pets. With a wide water surface, it effectively washes away floating hair, ensuring that the water remains clean. The silent water pump system runs quietly, reducing noise while providing a gentle flow of water. The thoughtfully designed height of the spring ensures optimal drinking comfort while minimizing sound.
Safety is paramount, and the anti-slip base prevents playful kittens from overturning the fountain, resulting in a mess. Plus, the built-in water level observation window allows you to easily check the water volume, ensuring your pets are never left thirsty.
The HKM-5474749 comes equipped with a highly efficient filtering system featuring a high-density microporous filter that removes small impurities and floating hair. Coconut shell activated carbon works to eliminate residual ammonia microorganisms, while medical stone dissolves trace elements and absorbs free metal ions, contributing to cleaner and purer water. Additionally, the filter cotton captures dust particles, further enhancing water cleanliness.
Cleaning the fountain is straightforward, with recommendations to remove the filter element for cleaning and replacement on a monthly basis. The water storage tray and tank can be thoroughly cleaned, while the internal filter of the water pump should be checked weekly. Keeping the water tank clean with pure water ensures a healthy drinking source for your pets.
With dual shock absorption and noise reduction technologies, this fountain features detachable magnetic suspension fan blades that minimize resonance frequency, creating a quieter environment for your pets. The bottom suction cup absorbs shock and reduces noise from the water pump, making it an excellent addition to any home.
Choose the HKM-5474749 Automatic Cat and Dog Water Fountain for a reliable and efficient way to keep your pets hydrated and healthy. Its comprehensive filtration, user-friendly design, and silent operation make it a must-have for pet lovers committed to providing the best for their furry companions.
1. Circulating Waterway Oxygen Experience.
2. The Wide Water Surface Washes Away Floating Hair.
3. The Silent Water Pump System Makes The Running Water Quieter, And The Appropriate Spring Height Reduces The Sound Of Running Water.
4. The Bottom Of The Water Tank Is Anti-Slip To Prevent Naughty Kittens From Overturning The Water Dispenser.
5. Water Level Observation Window, Check The Water Volume At Any Time. If The Water Level Is Low, Please Add Water In Time.
6. The Constant Light Attracts Cats, And The Water Dispenser Works Normally And The Blue Light Stays On.
Filtering System:
1. High-Density Microporous Filter. Clean Water Source And Remove Small Impurities And Floating Hair.
2. Coconut Shell Activated Carbon. Depth Filter Residual Ammonia Microorganisms.
3. Medical Stone. It Can Dissolve Nearly 20 Kinds Of Trace Elements After Being Soaked In Water And Can Absorb Free Metal Ions In The Water.
4. Filter Cotton. Filters Dust Particles Brought In By The Air To Improve Water Cleanliness.
Dual Shock Absorption And Noise Reduction:
1. The Detachable Magnetic Suspension Fan Blades Are Suspended In The Air To Reduce The Resonance Frequency.
2. The Bottom Suction Cup Absorbs Shock And Reduces The Resonance Frequency Of The Water Pump And The Bottom.
Cleaning Method:
1. Remove The Filter Element And Clean It. Replace The Filter Element Once A Month.
2. Open The Water Storage Tray And Clean It Thoroughly Together With The Water Tank.
3. Take Out The Water Pump And Clean The Internal Filter Separately, Once A Week.
4. The Water Tank Can Be Washed With Water.
(Smart Products Are Convenient But Also Need To Be Cleaned Regularly. It Is Recommended To Use Pure Water For Cats To Drink. Clean Them Once Every 2 Weeks)
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week