Pet Toy Set >>
HKM-6496317 Interactive Dog Puzzle Toy - Treat Dispensing Slow Feeder for Pet Enrichment and IQ Training - Suitable for Small and Large Dogs
Introducing the HKM-6496317 Interactive Dog Puzzle Toy, a thoughtfully designed treat dispensing slow feeder that engages and enriches your pet's life. This innovative product is perfect for both small and large dogs, combining playtime with cognitive training to promote healthier eating habits.
The HKM-6496317 features a multi-layered design that allows you to select the perfect slow feeding bowl for your pet. With options ranging from one to four layers, you can tailor the challenge according to your dog's abilities. This versatility not only enhances their intelligence but also assists in slow feeding, reducing the risk of choking from fast eating.
Crafted from durable PP material, this interactive toy takes feeding to the next level by hiding treats within its unique design. Your pet will love the challenge of finding their food through their sense of smell, providing an entertaining experience that keeps them engaged for longer. Additionally, the anti-slip pads at the bottom ensure the bowl stays in place during mealtime, protecting your floors and carpets from damage.
Cleaning is a breeze with the HKM-6496317. The moderate width of the maze minimizes the risk of dirt accumulation, making it easy to maintain hygiene either by hand washing or using a dishwasher.
Elevate your pet’s feeding routine with the HKM-6496317 Interactive Dog Puzzle Toy, where fun meets functionality for a healthier, happier pet.
Description:
Packaging: 1 slow feeding bowl with box
Style: 1 layers 2 layers/3 layers/4 layers
Applicable to: cats and dogs
Material：PP
Weight：
1 layers：0.180kg
2 layers：0.225kg
3 layers：0.309kg
4 layers：0.400kg
Size:
1 layers：16.5*19*2.5CM
2 layers：16.5*19*4.5CM
3 layers：16.5*19*6.5CM
4 layers：16.5*19*8.5CM
Features:
1. The multi-layered design allows you to find the appropriate level and select a slow feeding bowl that suits your pet, which can train your intelligence.
2. Slow down the pet's eating speed. A slow feeding bowl can prevent pets from eating too quickly and reduce the risk of choking due to swallowing too quickly.
3. This slow feeding bowl features a unique design that can challenge pets by hiding food in the hole of the bowl, covering it with a lid, and allowing pets to find food through their sense of smell. Feed through entertainment and testing.
4. The bottom of the product is designed with anti slip pads, which can effectively prevent the tray from slipping when pets eat, and also avoid damaging the floor or carpet.
5. Easy to clean, as the width of the maze is moderate, it is less likely to accumulate dirt and grime. Easy to hand wash or dishwasher clean.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
