Balance Bikes >>
HKM-678291 20 Inch Hydraulic Adjustable Aluminum Alloy Electric Balance Bike with Lithium Battery and Disc Brakes
Introducing the Fish Extreme FXB01-20 Cross Electric Balance Bike, a fantastic blend of advanced technology and practical design, perfect for your urban commuting and leisurely rides. This 20-inch hydraulic adjustable bike features a robust aluminum alloy frame, making it lightweight yet durable.
Powered by a 36V 600W brushless rear hub motor, the bike offers smooth acceleration and exceptional performance, reaching speeds of 30-50 Km/h. With a torque range of 50-60 Nm, you'll find it capable of handling various terrains with ease. The integrated 5.0AH lithium battery ensures a decent range of 15-30 km on a single charge, getting you where you need to go without worry.
The dual braking system, featuring front and rear disc brakes, guarantees reliable stopping power for enhanced safety. Adjust your ride according to your comfort level with two speed settings: a low/training mode limited to 20km/h for those looking to ease into riding, and a high/advanced mode that allows for thrilling speeds of up to 40km/h.
Designed with rider comfort in mind, the bike boasts the newest FXB seat design along with a CNC alloy seat hold hoop, ensuring a comfortable and stable ride. The A356 aluminum wheel options, available in both one-piece and spoked styles, provide excellent balance and aesthetics.
Measuring 1450*680*900mm, this bike is compact enough for city use while still offering the stability and control needed for enjoyable riding experiences. With a fast charging time of less than 1 hour, you can spend less time waiting and more time riding.
Upgrade your commute or weekend adventures with the Fish Extreme FXB01-20 Cross Electric Balance Bike, where cutting-edge technology meets everyday convenience. Whether you’re a beginner or an experienced cyclist, this electric balance bike is designed to enhance your riding experience.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
