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HKM-6936381 3-Tier Outdoor Cat House with Escape Doors, Weather-Resistant Fir Wood Shelter in Yellow and Black
Introducing the HKM-6936381 3-Tier Outdoor Cat House with Escape Doors, a thoughtfully designed cat shelter that combines comfort and safety for your feline friend. Crafted from weather-resistant fir wood, this outdoor cat house features a vibrant yellow and black color scheme that not only enhances your outdoor space but also creates a cozy retreat for your cat.
Your cat will love exploring the multiple levels of this cat house, which includes escape entrances and fun jump platforms that cater to their playful nature. With five convenient doors, entry and exit are a breeze, allowing for seamless movement in and out of the shelter. The strategically placed windows offer a view of the outside world, ensuring that your cat can stay engaged and watch the happenings around them.
Designed for both indoor and outdoor use, the HKM-6936381 cat house comes with an asphalt eave that protects against light weather conditions, ensuring that your pet remains dry and comfortable. The robust construction means that it can hold a weight capacity of up to 33 lbs on the board and 22 lbs on the platforms, making it suitable for cats weighing up to 10 lbs.
Assembly is required, but the process is straightforward with the included manual, making it easier for you to set up a cozy environment for your pet. Measuring at 38.5"W x 27"D x 48"H overall, this cat house is designed to fit most spaces, providing ample room for your cat to enjoy their sanctuary.
Give your cat the perfect blend of fun, safety, and comfort with the HKM-6936381 3-Tier Outdoor Cat House, a reliable shelter that truly feels like home.
Your cat is sure to enjoy the fun of this outdoor cat house from [BRAND NAME]. They will feel comfortable and secure while also staying out of direct sunlight or light rain. It features an escape entrance, jump platforms, and windows, so your cat can see what's going on outside. You can put it outdoor or indoors, as it comes with an asphalt eave and the water won't damage the base. Get your cat a place that feels like home with this outdoor catio shelter from [BRAND NAME].
Features:
- - Asphalt eave can be hold up to light weather conditions;
- - Comes with 5 doors, which is easy for your pets to get in or out;
- - Escape door, jump platform, floor hole, provides fun entrances;
- - Windows and doors so cats can see what's going on outside;
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- Assembly required;
Specification:
- - Color: Yellow, Black
- - Material: Fir WoodOverall Dimensions: 38.5"W x 27"D x 48"H
- - Inside Dimensions: 31.5"W x 20"D x 15.75"H (each layer)
- - Door Dimensions: 5.75"W x 6.25"H (bottom), 7.25"W x 7.75"H (middle), 8.75"W x 7"H (side sliding door), 27"W x 14"H (top acrylic door), 6"W x 8"H (side door)
- - Platform Dimensions: 30"L x 7"W (middle), 19.25"L x 7"W (top)
- - Hole Dimensions: (from bottom to top): 8.25"L x 8.25"W, 18.5"L x 10"W
- - Weight Capacity: 33 lbs. (board), 22 lbs. (platform)
- - Suitable for cats up to 10 lbs.
Package Includes:
- - 1 x Cat House
- - 1 x Manual
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
