Tech & Electronics >>
HKM-696339 Universal Infrared Smart Home Remote Control with 360° Coverage and Voice Activation
Transform your living space into a more connected and convenient environment with the HKM-696339 Universal Infrared Smart Home Remote Control. This innovative device is designed to enhance your home automation experience with its advanced features.
The HKM-696339 offers 360° infrared transmission, ensuring that it covers every corner of your room. Say goodbye to the frustration of multiple remotes—this universal remote can store codes for thousands of infrared devices, providing a seamless solution for controlling your electronics. Coupled with its voice control capability, the remote works with popular assistants like Alexa and Google Assistant, allowing you to control your devices effortlessly with simple voice commands.
Further adding to its smart functionality, the HKM-696339 supports automatic scene settings, letting you program your fans or air conditioners to turn on at specific times or when certain temperature thresholds are reached. Its modern, compact, and slim design allows you to place it anywhere in your home, making it as functional as it is aesthetically pleasing.
Key specifications include:
- Model: SRW-001
- Infrared frequency: 38K
- Multi-directional infrared with a transmission distance of up to 10m
- Power input: DC 5V/1A
- Standby power consumption: ≤0.5W
- Operating temperature range: 0~50°C
- Connectivity: 2.4GHz 802.11b/g/n
The HKM-696339 is compatible with devices running Android 4.0 and iOS 8.0 or above, allowing a wide range of users to enjoy its benefits. For optimal performance, it is advisable to pair the remote in a darker environment, as the infrared light may be less visible.
Innovate your smart home experience with the HKM-696339 Universal Infrared Smart Home Remote Control—it’s time to simplify your life and enhance your comfort at home.
Overview
360° Infrared Transmission which can cover every corner of the room
Code-storage supports thousands of infrared devices
Voice Control support work with Alexa and Google assistant
Setting Automatic Scenes support to turn on Fans or Air-conditioners in fixed time or temperature automatically
It's Modern, Compact and Slim you can place it anywhere in your home
Specifications:
Product parameter
Product model: SRW-001
Infrared frequency: 38K
Power input: DC 5V/1A
Infrared direction: multi-directional infrared
Standby power consumption: ≤0.5W
Infrared distance: ≤10m (affected by the environment)
Working temperature: 0~50°C
Connection method: 2.4GHz 802.11b/g/n
Executive standard: GB 9254-2008
Product size: 67*67*19.5 mm
Working humidity: ≤85% RH
Support device: Android 4.0/ios 8.0 and above
Note:
Since the infrared light of the device is not very obvious, it is recommended that you pair it in a darker place after receiving the product. Generally, it will work normally. If you have any questions, please feel free to contact us. Thank you for your purchase.
Package Content:
1 x Remote Control,
1 x usb cable,
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
