Pet Nests >>
HKM-7318077 Four Seasons Universal Pet Mat for Dogs and Cats - Ideal for All Sizes
Introducing the HKM-7318077 Four Seasons Universal Pet Mat, the perfect resting place for your furry friends. Designed to accommodate pets of all sizes, this versatile mat offers comfort and support for both dogs and cats.
Available in multiple sizes to fit various breeds, the HKM-7318077 is a thoughtful addition to your pet¡¯s accessories. Whether you have a small pet weighing up to 5 kg or a larger companion, you can choose from a variety of dimensions to ensure the ideal fit. The mat is available in the following sizes:
- 50 cm: for pets up to 5 kg
- 60 cm: for pets up to 10 kg
- 70 cm: for pets up to 30 kg
- 80 cm: for pets up to 50 kg
- 90 cm: for pets up to 60 kg
The HKM-7318077 ensures your pets can enjoy a cozy spot to rest, no matter the season, making it a practical choice for any pet owner. Cleaning is simple and hassle-free, allowing you to maintain a fresh space for your beloved animals. You have two options for cleaning:
1. Machine Washing: Place the mat in a mesh bag, use a general detergent, and wash at room temperature. Afterward, let it dry naturally ¨C no tumble dryer or ironing needed.
2. Hand Washing: Soak the mat in the bathtub with water and general household detergent for 5-15 minutes. Gently squeeze to remove excess water and allow it to air dry.
With the HKM-7318077 Four Seasons Universal Pet Mat, you¡¯re not just providing a comfortable space for your pets; you¡¯re also investing in a product designed for durability and ease of maintenance. Make your pet¡¯s comfort a priority while enjoying the convenience of this versatile mat.
Specification:
¡¾product name¡¿: Series
[commodity specifications and applicable pets]: Common to cats and dogs
50cm----50*38*13cm is recommended for pets within 5 kg
60cm----60*45*13cm is recommended for pets within 10 kg
70cm----70*52*14cm is recommended for pets within 30 kg
80cm----80*60*15cm is recommended for pets within 50 kg
90cm----90*70*15cm is recommended for pets within 60 kg
Cleaning method:
1. Machine wash
* fold the kennel into a mesh bag and put it in the washing machine;
*using general detergent, clean at room temperature;
* dry naturally after cleaning, do not use tumble dryer, do not iron.
2. Hand wash
*put the kennel flat in the bathtub, use general household detergent, and soak it at room temperature for 5-15 minutes;
* gently squeeze by hand or step on it;
*after cleaning, squeeze to let the water run dry, and let it dry naturally. Do not iron.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
