Apparel Sewing & Fabric>>
HKM-747539 Two Kittens Cross Stitch Kit - 11CT & 14CT Embroidery Cloth, Thread, Needle Included, Sizes 35X41 cm & 28X32 cm
Introducing the HKM-747539 Two Kittens Cross Stitch Kit, an excellent choice for both beginner and experienced embroidery enthusiasts. This kit features two adorable kittens, designed for you to craft a charming piece of art perfect for enhancing your living space, bedroom, entrance, or study.
With this kit, you'll receive:
- Quality embroidery cloth available in two sizes: 11CT at 35X41 cm and 14CT at 28X32 cm to suit your crafting preferences.
- A total of 112X138 grids, providing a delightful challenge with a total of 9285 stitches.
- An array of 21 thread colors to bring your vision to life.
- Essential tools including an embroidery needle and a detailed drawing guide to make your embroidery experience enjoyable and straightforward.
Whether you opt for the 11CT cloth with a three or four strand design or the 14CT cloth with a two strand option, this kit offers versatility and creativity. Each piece is carefully packaged in a PVC bag for easy organization and storage. Dive into the world of cross stitch with this lovely Two Kittens kit and create a beautiful masterpiece that adds warmth and character to your home.
Product Name: Two kittens (4)
11CT embroidery cloth size: 35X 41 cm
14CT embroidered cloth size: 28X 32 cm
Total number of grids: 112X 138 grids
Embroidery cloth color: white
Thread color type: 21 types
Hook length: 1.66 meters
Number of stitches: 9285 stitches
Packing: PVC bag
Suitable for scenes: living room, bedroom, entrance, study
Kit contents: embroidery cloth, embroidery thread, needle, drawing
A:11CT3 strands of middle grid printed embroidery fabric size 35×41 cm
B:11CT4 strands middle grid printed embroidery cloth size 35×41 cm
C:14CT2 strands of white cloth embroidered fabric size 28×32 cm
D:14CT2 strand printed embroidery fabric size 28×32 cm
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The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
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Manufacturing Defects
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Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
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The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
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Claims assessed within 1 business day.
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Delivery Time Summary
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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