Pet Training Toys >>
HKM-7565501 Interactive Dog Food Tumbler Puzzle Ball - Soft Glue Material, 82mm Diameter, Ideal for Dogs Under 6kg
Introducing the HKM-7565501 Interactive Dog Food Tumbler Puzzle Ball, a thoughtfully designed toy that combines fun and mental stimulation for your furry friend. Crafted specifically for dogs weighing under 6kg, this interactive puzzle ball is made using a careful blend of materials including ABS resin for the shell, soft rubber for the upper part, and polypropylene for the baffle, ensuring durability and safety during playtime.
With a diameter of 82mm, this dog food tumbler features a convenient round hole that allows you to easily observe food leakage, making it simple to monitor your pet's engagement with the toy. The soft glue top is designed to withstand bites and encourages pets to interact with the toy without risk of quick wear and tear.
This toy is ideal for keeping small dogs entertained while also promoting healthy eating habits. The engaging design not only entertains but also challenges your dog’s intellect by rewarding them with treats, making mealtime a fun and stimulating experience.
Packaged to ensure that it reaches you ready to use, the HKM-7565501 Interactive Dog Food Tumbler Puzzle Ball is the perfect addition to your pet care routine. Give your dog a playful companion that makes their mealtime enjoyable while ensuring they stay mentally active.
Product information:
Name: Pet smart toy ball soft glue
Specification: Diameter about 82mm
Material: ABS resin (shell), synthetic rubber (soft rubber), polypropylene (baffle)
Applicable object: For dogs less than 6kg
Features:
There is a round hole, which is convenient for observing food leakage. The upper part is made of soft glue, which is not easy to bite
Packing list:
1× Pet toys
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support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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