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HKM-7631805 Cozy Plush Tunnel Nest for Small Pets – Soft Cotton and Arctic Fleece Design
Introducing the HKM-7631805 Cozy Plush Tunnel Nest, thoughtfully designed for your small pets. This delightful amusement nest is perfect for a variety of small animals, including hamsters, sugar gliders, guinea pigs, parrots, minks, and squirrels.
Crafted from high-grade plush cotton and featuring a soft arctic fleece interior, this tunnel provides an incredibly cozy space that enhances both comfort and warmth. The thoughtfully filled cotton interlayer increases not only the softness but also ensures that your pet feels a sense of privacy and security while they play or rest.
Measuring approximately 50cm in length and 15cm in width, this cotton nest doubles as a fun tunnel toy, inviting exploration and adventure. The beautiful design adds a warm touch to your pet’s living space, making it an attractive addition to their habitat.
The HKM-7631805 Cozy Plush Tunnel Nest is perfect for any small pet owner looking to provide their furry friend with a safe and inviting place to retreat, play, or just hang out. Create a comforting environment for your beloved companions with this gentle and accommodating tunnel that caters to their natural instincts.
Product information:
Product Name: Little Pet Toy Tunnel Amusement Nest,
Material decomposition: The cotton cloth is made of high-grade plush, silky and supple, and the inside is made of high-grade arctic fleece fabric. The interlayer is filled with cotton, which increases the softness and warmth of the tunnel, and also increases the little pet's sense of privacy and security. It is beautiful and warm.
General: This cotton nest is a good tunnel toy, suitable for small pets such as hamsters, sugar gliders, guinea pigs, parrots, minks, squirrels, etc.
Size: The whole set is about 50cm long and 15cm wide
Packing list:
Nest*1
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Delivery Process
Delivery Time Summary
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Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week