Pet Plush Toys >>
HKM-7913277 Interactive Plush Electric Rolling Ball for Dogs and Cats - Safe Chew Toy
Introducing the HKM-7913277 Interactive Plush Electric Rolling Ball, the perfect play companion for your furry friends. Made with soft, plush material, this safe chew toy offers not only entertainment but also durability for countless play sessions.
The innovative electric design captivates your pet's interest, simulating the unpredictable movement of real prey that encourages their natural instincts to chase and play. With its centrifugal scroll setting and irregular movements, the ball deftly navigates corners and tight spaces, making sure it stays within reach during playtime.
Measuring one box with one ball and four sets, the HKM-7913277 is packed with engaging features. It is suitable for all kinds of cats and dogs, providing hours of fun while helping to keep your pets active and entertained. The non-toxic ABS plastic and coral fleece materials ensure that it’s safe for your pet to chew and play with, giving you peace of mind.
Please note that the color of the ball may vary, adding an element of surprise for both you and your pet. Additionally, you will need to install a No. 5 battery to power the rolling action, ensuring the toy is ready for instant fun.
Make playtime exciting and interactive with the HKM-7913277 Interactive Plush Electric Rolling Ball, designed to keep your pets engaged while promoting healthy activity levels.
Overview:
1. Use plush soft material for the cover, non-toxic and safe.
2. Electric toy design can easily simulate your pet's interest.
3. Avoid the ball lost in the corners, centrifugal scroll setting, and irregular scrolling.
4. Can accompany the pets to play and clean the creatures.
Product Information:
Name: Electric pet toy ball
Style: One box, one ball, four sets
Material: ABS plastic coral fleece.
Features: play chase
Applicable objects: all kinds of cats and dogs
Note:
The color of the ball is arbitrary
The product does not have a battery and needs to install a No.5 battery by itself
Product Image:
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Delivery Process
Delivery Time Summary
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week