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HKM-819155 Multi-functional Double Deck Cat Scratching Board in Volcano Orange and Serenity Blue
Introducing the HKM-819155 Multi-functional Double Deck Cat Scratching Board, a perfect addition to your pet's lounging and playtime needs. Designed in a stylish combination of Volcano Orange and Serenity Blue, this cat nest not only serves as a cozy haven for your feline friend but also incorporates functional elements that cater to their natural instincts.
Crafted with a double-layer design, this scratching board measures 50 x 50 x 40 cm and is both sturdy and lightweight at just 4 kg. The surface is made of durable corrugated paper, providing an ideal material for satisfying your cat’s scratching needs while the felt lining ensures a comfortable resting area.
The unique colors and texture of the HKM-819155 not only make it an appealing addition to your home decor but also invite your cat to engage in play, scratch, and relax in a space that feels just for them. This multi-functional design allows you to keep your cat entertained while supporting their health and well-being through appropriate scratching behavior.
With its thoughtful construction, this double deck cat nest promotes fun exploration and relaxation, making it a great choice for any curious kitty. Treat your furry friend to the HKM-819155 Multi-functional Double Deck Cat Scratching Board and watch them enjoy a blend of comfort and play like never before.
Product information:
Model: Double layer
Color Category: Volcano Orange Serenity Blue Petal cat nest Mat
Surface material: corrugated paper
Lining material: felt
Size: 50 * 50 *40cm
Weight: 4kg
Packing list:
1* Double deck cat nest
Product Image:
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Manufacturing Defects
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Free repair or replacement if the product fails under normal use.
Accidental Damage
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How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Request a return within 30 days of delivery.
Original Condition
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Refund processed within 10 business days.
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Returns & Exchanges Overview
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Comprehensive Coverage
Every part warranted for two full years.
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Claims assessed within 1 business day.
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week