Balance Bikes >>
HKM-6825171 12-Inch Electric Balance Bike for Young Riders with a 250W Brushless Motor, 36V Battery and Aluminium Alloy Frame
HKM-6825171
The 12-Inch Bike With Six Colours
The HKM-6825171 is a 12-inch electric balance bike built for young riders finding their feet. A 250W brushless hub motor pulls smoothly across varied terrain, fed by a 36V lithium battery in 2.5Ah or 5.0Ah capacity. The aluminium alloy frame with a steel fork is full shockingproof and light enough to manoeuvre, the unilateral folding pedal tucks away for storage and transport, and the single-rider design carries up to 85 kg. Six colourways let the bike match the rider.
Key Features
Six details that define the HKM-6825171.
250W Brushless Hub Motor
The 250W brushless motor lives in the hub and delivers smooth rides across varied terrain with no chain to oil or tension. Power arrives gently and predictably, sized for riders who are still learning what a bike is.
36V Battery, Two Capacities
The 36V lithium pack comes in 2.5Ah or 5.0Ah, so short sessions and long outings both have a battery that fits. Parents get the peace of mind of reliable performance either way, and both packs charge simply at the wall.
Full Shockingproof Alloy Frame
The aluminium alloy frame is full shockingproof, so bumpy paths stay comfortable instead of jarring, and the steel fork adds stability at the front end. It is a sturdy build that shrugs off the demands of energetic play.
Unilateral Folding Pedal
The folding pedal tucks to one side for convenient storage and transport, then folds out when the ride starts. It is one small mechanism that makes the boot, the shelf and the session all easier.
Single Rider, 85 kg Rating
The bike is designed for a single rider with an 85 kg weight capacity, which covers young riders and a wide stretch of growth. One seat, one rider, and a fit that keeps working through the progressing skills.
Six Colourways
Black, purple, pink, orange, red and white - with customizable options beyond that - let the bike match the rider instead of the other way round. Riders care for what feels like theirs, and colour is where ownership starts.
Overview
A 12-inch balance bike with a 250W brushless motor, 36V battery and a full shockingproof alloy frame.
The HKM-6825171 is a 12-inch electric balance bike designed for adventurous young riders. A 250W brushless hub motor delivers smooth rides across varied terrain, fed by a 36V lithium battery in 2.5Ah or 5.0Ah, and the full shockingproof aluminium alloy frame with a steel fork keeps bumpy paths comfortable. The unilateral folding pedal makes storage and transport simple, the single-rider design carries up to 85 kg, and six colourways let each bike feel like it belongs to its rider. It is the introduction to powered riding that encourages independence and confidence while keeping the fun first.
Colours That Claim the Bike
Six ways to make it unmistakably theirs.
Black, purple, pink, orange, red or white: the HKM-6825171 comes in six colourways, because a bike that feels like theirs is a bike that gets ridden and looked after, and a named bike is a cared-for bike.
Full Specifications
Everything worth knowing, in one table.
Why a Shockingproof Frame Matters at 12 Inches
Small wheels hit everything twice.
A 12-inch wheel meets every crack and curb twice as often as a big one, which is why the HKM-6825171 builds its comfort into the frame rather than hoping the tires handle it. The full shockingproof aluminium alloy structure soaks up the hits of early riding, so bumpy paths stay fun instead of frightening, and the steel fork holds the front end steady through all of it. Around the frame runs a 250W brushless hub motor fed by a 36V pack in 2.5Ah or 5.0Ah, a folding pedal for easy storage, and a single-rider design rated to 85 kg. The result is a first bike that rides bigger than its wheels and lasts longer than the stage it starts in.
What’s in the Box
What arrives in the box, ready to build.
1 x 12-Inch Balance Bike
Frame, fork and wheels come fitted from the box
1 x 36V Lithium Battery
Seated in the mount and matched to the charger
1 x Mains Charger
Matched to the battery pack from the factory
1 x Folding Pedal
Fitted, folding flat for storage and transport
1 x Manual and Hex Keys
Setup sheets with the tools supplied in the pack
1 x Warranty Card
Registration details for the records at home
Why Choose the HKM-6825171
Six reasons families pick the HKM-6825171.
Power That Stays Gentle
The 250W brushless hub pulls smoothly across varied terrain, never spiky, never a surprise. It is assistance sized for young riders and dependable enough for parents to trust.
A Battery for Every Outing
The 36V pack comes in 2.5Ah or 5.0Ah, so quick yard laps and long family outings both have a battery that fits. Both charge simply at the wall.
Comfort Built Into the Frame
The full shockingproof alloy frame soaks up the hits that small wheels multiply, and the steel fork keeps the front end steady. Bumpy paths stay in the fun column.
Storage That Fits Real Homes
The unilateral folding pedal makes the bike slimmer for shelves, boots and hallways. Small bikes live in small spaces when the details cooperate.
Room to Grow
The single-rider design carries up to 85 kg, so the fit keeps working as skills and height progress. It is a first bike that does not need replacing after one summer.
The Right Colour Matters
Six colourways plus customizable options let each rider claim the bike as theirs. Ownership starts with the eye, and cared-for bikes are ridden more.
Frequently Asked Questions
Straight answers about the HKM-6825171.
What ages and heights does the HKM-6825171 fit?
The bike is a 12-inch model designed for young riders, with a single-rider design rated to 85 kg so the fit works through a wide stretch of growth. The honest check is both feet flat while seated with knees slightly bent and hands reaching the bars at comfortable extension. Because this is a powered bike, also confirm the rider can brake smoothly by habit before longer outings.
Which battery should I choose, 2.5Ah or 5.0Ah?
The 2.5Ah pack covers typical short sessions; the 5.0Ah option suits longer family outings where charging mid-adventure is not practical. Both are 36V lithium packs with reliable performance, and both unclip for charging at any wall socket. Charge indoors at room temperature on a hard surface, unplug once the indicator shows full, and bring the pack inside on cold days.
How does the folding pedal work?
The unilateral folding pedal pivots flat against one side of the bike, which slims the profile for storage and transport and keeps the session easy to start. Fold it down before the ride and up when the bike goes on the shelf or into the boot. The mechanism needs nothing beyond a wipe-down in the weekly walkaround.
What does full shockingproof mean?
The frame is built to absorb and damp the impacts of everyday riding - cracks, curbs, grass and gravel - instead of passing them straight to the rider. On a 12-inch bike this matters twice as much, because small wheels meet obstacles more often. Paired with the steel fork, the full shockingproof aluminium alloy frame keeps bumpy paths comfortable and the bike enjoyable to ride.
What assembly and upkeep are involved?
Assembly covers the handlebar, seat height, pedal and battery seating, with the supplied hex keys and the manual. Beyond that: tire pressure weekly, a brake and fastener check before rides and a wipe-down after dusty ones. The brushless drive lives in the hub, so there is no chain to oil or tension all season. The whole routine fits a weekend morning.
Are the custom colour options real?
Beyond the six standard colourways of black, purple, pink, orange, red and white, customizable options are available - check with support for what is currently offered. A bike in the rider's own colour gets ridden more and looked after better, which is why the choice is there. The finish quality is the same across every colour.
Quick Troubleshooting
When the HKM-6825171 needs attention, start here.
The bike will not power on
Unclip the pack and seat it back until the latch clicks, because a pack just short of home makes no contact. Press the power button and watch for the indicator. If it stays dark, charge for twenty minutes and retry, check the mount contacts for grit, and confirm the wall socket with another device first. Cold packs read empty until warmed, so bring the bike indoors before judging a winter battery.
The run time keeps shrinking
Compare riding style before blaming the pack, because grass and climbs use far more per minute than smooth pavement. Check tire pressure, since soft tires cost range twice. Cold weather trims every lithium pack. If nothing has changed, run one full uninterrupted charge cycle and retest the same loop, and log the loop you retest on before replacing anything.
The folding pedal sticks or will not lock
Check the pivot for grit first, because trail dust finds its way into the fold mechanism. Wipe the pivot, work the pedal through its travel a few times, and add no oil unless the manual calls for it. If the pedal still will not lock in the out position, stop riding with it and contact support, because a pedal that folds under load is a hazard at any speed.
The charger light never turns green
Confirm the wall socket with another device, then reseat the charger plug at both ends. Check the pack mount contacts for grit and always charge indoors at room temperature, because cold packs refuse a full cycle. If the indicator still never completes, stop forcing cycles and contact support with a note of how long charging has taken recently. Do not leave a stalled pack on the charger unattended overnight.
The motor cut out mid-ride
A pack running low or hot will step back before it dies, so start with a full charge and a cool-down. Check the throttle connector for a half-seated plug. If cutouts continue on flat ground with a full, cool pack, note the conditions in use and contact support. Brushless hub motors are simple systems, so persistent cutouts usually trace to a connector rather than the motor itself.
The ride feels harsher than it used to
Start with tire pressure, because soft or over-hard 12-inch tires are the most common cause of a suddenly bumpy ride - set them to the pressure printed on the sidewall. Next check that the axle nuts and stem bolts are still torqued after transport. If the harshness continues with correct pressures and tight hardware, note when the harshness started and contact support.
Service & Policies
Coverage that rides every path with you.
Free Shipping on All Orders
Every order ships free. Handling time: 0-1 business days (Monday to Friday). Transit time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.
180 Days Purchase Protection
Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.
30 Days Money Back Guarantee
Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.
24 Months Warranty Service
The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.
Important Safety Notes
Read these notes before the first ride on the HKM-6825171.
The HKM-6825171 is a powered 12-inch balance bike, so a certified helmet is mandatory before every ride, with closed shoes and snug laces completing the kit. Ride on flat, open ground suited to the rider's skill, with an adult controlling where and how fast the sessions go. Confirm the battery is fully latched before each ride, check the folding pedal is locked in the out position, and inspect the axle and stem hardware for torque. Keep fingers, laces and loose clothing clear of the rear hub while powered, and let hot parts cool after sessions. Charge the 36V pack indoors at room temperature on a hard surface, unplug once the indicator shows full, and never carry a passenger - the bike is designed for one rider only.
HKM-6825171 - 12-inch electric balance bike with a 250W brushless hub motor, a 36V lithium battery in 2.5Ah or 5.0Ah, a full shockingproof aluminium alloy frame with steel fork, a unilateral folding pedal and a single-rider design rated to 85 kg. Read the manual before first use. Nothing here is safety certification advice.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
