Pet Training Toys >>
HKM-8361661 Pet Sniffing Pad - Thick Flannel, Interactive Training Mat for Dogs, 48x48cm with 35cm Base Diameter
Introducing the HKM-8361661 Pet Sniffing Pad, an innovative training mat designed to enhance your dog's foraging skills while promoting healthier eating habits. Crafted from thick flannel, this interactive mat is not only durable but also offers a comfortable surface for your pet to explore and enjoy.
With an unfolded size of 48x48 cm and a lotus leaf style base measuring 35x35 cm, this sniffing pad provides ample space for hiding your pet's favorite treats. The cleverly designed paw-shaped bone, measuring 45x25 cm, gives your furry friend a fun challenge as they search for food, encouraging them to engage their natural instincts.
The HKM-8361661 serves multiple purposes: it acts as a training tool to slow down your dog's eating, which can aid digestion and promote overall health. By encouraging your pet to forage for their food, you can transform mealtime into an enriching experience that keeps them mentally stimulated.
This pet sniffing pad is a perfect addition to your dog's routine, whether for fun or training. Enhance your pet's playtime and promote a healthier lifestyle today with the HKM-8361661 Pet Sniffing Pad.
Product name: Pet sniffing pad
Material: thick flannel
Diameter of the base of the lotus leaf style: 35 * 35cm, unfolded size: 48x48cm
Bone size: 45*25cm
Purpose: Pet training mat, pets can play and forage on it
Hide the pet's favorite food in the mat, guide it to find, slow down the speed of eating, improve foraging skills, increase the pleasure of eating, slow food to promote digestion is beneficial to the health of the dog!
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