Tech & Electronics >>
HKM-837011 Gaming Earbuds with Microphone for Mobile and Music – Wired 3.5mm Connector
Introducing the HKM-837011 Gaming Earbuds with Microphone, designed to elevate your audio experience whether you're gaming, listening to music, or engaging in calls. These wired earbuds feature a 3.5mm connector, ensuring compatibility with a wide range of mobile devices and audio sources.
Crafted with care, the HKM-837011 earbuds adopt a traditional earplug design for a snug fit that enhances sound isolation. With a frequency response range of 20 Hz to 20 kHz, these earbuds deliver clear sound with impressive sensitivity at 109 dB, making them perfect for immersive gaming sessions or enjoying your favorite tunes. The dynamic driver speaker, measuring 10 mm, plays a crucial role in providing rich audio output, allowing you to experience every detail and nuance in your sound.
Fitted with a durable 1.2-meter TPE cable, the HKM-837011 earbuds are engineered for durability and ease of use. The integrated microphone allows for seamless communication, whether you're strategizing in a multiplayer game or making calls on the go. Weighing light and made from ABS material, these earbuds are comfortable for long periods of use, making them an excellent choice for gamers and music lovers alike.
Enhance your audio journey with the HKM-837011 Gaming Earbuds, where quality meets comfort, and enjoy a versatile listening experience that adapts to your lifestyle.
Product information:
Type: Earplugs
Headphone type: earbud headphones
Wearing style: earplug style
Headphone output audio source: general
Plug diameter: 3.5mm
Whether wireless earphone: Wired earphone
Is there a microphone: yes
Sounding principle: moving coil
Frequency response range: 20—20000 (Hz)
Impedance: 16 (Ω)
Sensitivity: 109 (dB)
Distortion rate: 1 (%)
Wire length: 1.2 (m)
Speaker diameter: 10 (Φmm)
Earplug/earmuff material: ABS
Headphone cable material: TPE
Uses: mobile phone headsets, music headsets, game audio and video headsets, gaming headsets
Packing list:
Headphone*1
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
