Pet Houses & Cages >>
HKM-8447293 2-Tier Hamster Cage with Sand Bathroom, Running Wheel, Water Bottle & Accessories in Gray
Introducing the HKM-8447293 2-Tier Hamster Cage, an ideal habitat designed specifically for dwarf hamsters. This thoughtfully crafted cage features a two-tier layout that effectively separates your pet's living space from their amusement area, ensuring both comfort and fun.
The first platform of the cage is equipped with a convenient water bottle holder, a cozy hideout, and a sturdy ladder for easy access. On the second platform, your hamster will find a food feeder, a ramp for playful exploration, and a bridge to connect with their environment. This cage comes complete with essential accessories, including a sand bath for grooming, a running wheel for exercise, and transparent tubes for adventurous pathways.
Constructed with a combination of durable steel, PS, and PP materials, the HKM-8447293 provides excellent breathability, preventing moisture retention, odors, and heat build-up. Designed with safety in mind, the 0.4-inch bar spacing minimizes the risk of escapes while allowing your furry friend to explore freely.
Maintenance is a breeze with the cage's design, featuring four front and top access doors and removable components. Whether you're cleaning or adjusting your pet's setup, you'll find it easy to keep everything in order. The cage measures 17.5 inches in length, 11 inches in width, and 17.3 inches in height, making it a compact yet spacious home for your hamster.
Included in the package are:
- 1 x Hamster Cage
- 2 x Tiered Platforms
- 1 x Running Wheel
- 1 x Water Bottle
- 1 x Sand Bathroom
- 1 x Straight Pipe
- 4 x Bending Pipes
- 1 x Manual
With its modern gray design, the HKM-8447293 2-Tier Hamster Cage is not just functional but also aesthetically pleasing, fitting seamlessly into your home decor. Choose this cage for a balanced mix of leisure and livability for your cherished pet.
Features:
- - Two-tier design separates living and amusement areas
- - The first platform includes a water bottle holder, hideout, and ladder
- - The second platform features a food feeder, ramp, and bridge
- - Accessories include sand bath, wheel, and transparent tubes
- - Suitable for dwarf hamsters, 0.4" bar spacing prevents escapes
- - Excellent breathability, doesn't retain moisture, odor, or heat
- - Four front and top doors and removable components simplify maintenance
- - Assembly required
Specification:
- - Color: Gray, White
- - Material: Steel, PS, PP
- - Overall Dimensions: 17.5" L x 11" W x 17.3" H
- - Front Door: 5.5" W x 3.9" H
- - Top Door: 5.4" W x 7.6" H
- - Bottom: 17.5" L x 11" W x 4.7" H
- - Platform: 11" L x 9.1" W x 3.5" H
- - Running Wheel: 6.7" Dia. x 3"
- - Bathroom: 4.8" Dia.
- - Water Bottle: 2.7 oz.
- - Straight Pipe: 2" Dia. x 5.6" L
- - Pipe Bending: 2" Dia.
- - Bar Spacing: 0.4"
Package Includes:
- - 1 x Hamster Cage
- - 2 x Tiered Platforms
- - 1 x Running Wheel
- - 1 x Water Bottle
- - 1 x Sand Bathroom
- - 1 x Straight Pipes
- - 4 x Bending Pipes
- - 1 x Manual
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Request a return within 30 days of delivery.
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Comprehensive Coverage
Every part warranted for two full years.
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Claims assessed within 1 business day.
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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