Cross-Stitch >>
HKM-860499 Christmas Sleigh Cross Stitch Ornament Kit - 14ct, 48x60 Grid, Complete with Color Printing Design
Introducing the HKM-860499 Christmas Sleigh Cross Stitch Ornament Kit, a delightful crafting experience for enthusiasts and beginners alike. This ornament kit features a charming Christmas sleigh design, perfect for adding a touch of festive spirit to your home.
The kit is designed on a 14-count fabric, providing an ideal balance between detail and ease of use. With a grid size of 48 x 60, the finished screen size is 9 x 11 cm, making this ornament a lovely decorative piece. The embroidery cloth measures 17 x 19 cm, ensuring you have enough fabric to work with.
Included in the kit are beautifully printed color drawings for easy reference, along with the embroidery needle needed to start your project. The configuration boasts a full R line, with at least a 130% line configuration, allowing for a satisfying stitching experience. The kit comes without additional accessories or plastic boards, keeping the focus on the essential components for your crafting journey.
Choose the HKM-860499 Christmas Sleigh Cross Stitch Ornament Kit and enjoy creating a unique piece that brings joy during the holiday season. Whether it's for personal use or a thoughtful gift, this kit is sure to be a cherished addition to your festive traditions.
Number of embroidered grids: 48 X 60 grids
14ct screen size: 9 X 11cm
14ct embroidery cloth size: 17 X 19 CM
Configuration:
Full R line (at least 130% line configuration)
Various embroidered cloth (optional)
128g color printing drawings
Embroidery needle
Without other accessories in the picture
Configured as no cloth or 14ct white cotton cloth, no plastic board
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Delivery Process
Delivery Time Summary
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Modify orders, track shipments, or speed up delivery.
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Technical Troubleshooting
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week