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HKM-8647613 Foldable Indoor & Outdoor Dog Playpen with Gravity Lock for Small & Medium Pets
Introducing the HKM-8647613 Foldable Indoor & Outdoor Dog Playpen with Gravity Lock, the ideal solution for pet owners seeking a secure yet spacious area for their small to medium pets. This playpen offers a semi-open activity area that encourages dogs to run and play freely while providing peace of mind for their owners.
The design of this playpen is both safe and sturdy. It features stakes with rounded ball tops to protect your pet's claws, ensuring a smooth experience without any sharp edges. These stakes are easy to insert into the ground, providing exceptional stability. It’s important to remember to remove your dog's leash prior to using the playpen to prevent any potential injuries.
One of the standout features of this playpen is the threshold-free gate equipped with a gravity lock. The innovative one-touch locking mechanism allows for secure and convenient access. This automatic locking system not only ensures a smooth opening and closing process but also minimizes the risk of your pet accidentally unlocking the gate.
Assembly is a breeze, requiring no tools thanks to the rod-connected design. You can customize the playpen into various shapes, such as square, rectangle, or round, to fit your space needs. When not in use, the playpen can be disassembled into a flat, compact size, making it perfect for travel, RV camping, or simply enjoying outdoor playtime in your yard.
The HKM-8647613 also boasts an anti-rust paint finish, crafted from UV-resistant and waterproof materials that extend its lifespan and ensure easy cleaning. When set up indoors, placing it on a carpet can help prevent floor scratches, and a dog pee pad can provide added protection.
Experience the convenience and freedom that the HKM-8647613 Foldable Indoor & Outdoor Dog Playpen brings to you and your pet. It is designed for those who value both safety and versatility in a pet enclosure.
A Win-Win Solution: The Gardner Pet Dog Playpen is different from a traditional enclosure cage or kennel, our dog pen provides a spacious semi-open activity area specifically for your lovely dog. Your dog can run and play happily and freely in this dog exercise play.Meanwhile, you could unlock your freedom without worry about your pets. Safe & Sturdy: The stakes are designed with rounded ball tops to protect the dog's claws from injury. Smooth surface without burrs, the stakes are more easily inserted into the ground for more stability and rigidity. Won't collapse when the dog leans against them. But pleae remember to take off the leash before you put the dog in to avoid injuries caused by your dog hanging from the stake while jumping. Threshold-Free Gate With Gravity Lock: Adopts new type door lock design - one-touch switch, much safer and more convenient. The automatic gravity-actioned locking mechanism will ensure you can open and close the door smoothly and reduces the chance of dogs unlocking by themselves. Threshold-free gate allows easy walk-in cleaning for humans and worry-free running for dogs. Easy Assemble & DIY Shapes: The panels could be assembled in just a few minutes without toolsdue to the rod-connected design. You could DIY the dog pen to any shape you need like square, rectangle, round, etc. Our pet play pen could be disassembled into a flat and compact size for space saving and easy carrying, perfect for travel, RV camping or play in the yard. Anti-Rust Paint Finish: The Gardner Pet pet playpen features anti UV material, anti-rust, and waterproof, that will help protect extend its life. Smooth surface will be easy to clean.When used indoors, we recommend placing it on carpet to prevent the rods from scratching the floor, or please try our dog pee pad for the same purpose.100% satisfactory resolution in case of any issues.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
