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HKM-889811 TW40 Wireless Bluetooth Headset with True Stereo Sound and Touch Controls
Experience the freedom of wireless connectivity with the HKM-889811 TW40 Wireless Bluetooth Headset. Designed for those who appreciate high-quality sound and modern convenience, this headset features advanced True Stereo Sound technology. Utilizing a state-of-the-art True stereo chip and high-quality true copper ring speakers, it delivers an exceptional audio experience for both music enjoyment and calls.
Built on Bluetooth 5.0, the TW40 offers seamless connectivity with a transmission distance of 15-20 meters when unobstructed, ensuring you can move freely without losing sound quality. With a battery life of 3-4 hours for LanXun users and 4-6 hours for Realtek users, you can enjoy extended listening without interruption.
The TW40 is equipped with touch controls, allowing you to manage playback, answer calls, and even wake Siri with simple gestures. The intuitive design makes it easy to navigate your audio experience effortlessly.
When it comes to charging, the TW40 excels with a standby time of up to 30 days when stored in its charging compartment, which has a 400 mAh capacity. The compact packaging includes two headsets, a charging compartment, a USB charging cable, and a manual, all neatly encapsulated in a stylish box.
Manufactured with attention to detail, the TW40 weighs just 140g, making it lightweight and comfortable for extended wear. The simple yet effective design ensures that whether you're working out, commuting, or just relaxing at home, the HKM-889811 TW40 Wireless Bluetooth Headset is the perfect accessory to elevate your audio experience.
Dive into a new world of sound with the HKM-889811 TW40, where quality meets convenience, and stay connected wherever your day takes you.
Product model: TW40 Bluetooth headset)
Bluetooth version: LanXun / Realtek 5.0, HD binaural call
Transmission distance: 15-20 meters without obstacle
Product speaker: high quality true copper ring speaker
Product chip: True stereo chip
Working hours: Lanxun (3-4 hours), Realtek (4-6 hours)
Charging warehouse standby time: 30 days +
Headphone battery capacity: pure cobalt 50 mAh
Charging battery capacity: 400 mAh pure cobalt (with IC protection board)
Total weight: 140g
Packing size: 10 * 10 * 4.2cm 100pcs / carton (about 15KG)
Packaging standard: headset * 2 + charging compartment + USB charging cable + manual + box
First, start (pairing):
Open the cover of the charging compartment, the headset will automatically pair when it is turned on, or you can press and hold for 5 seconds to turn on the power.
Second, the charging instructions:
1. Charging compartment when charging the headset: The charging compartment indicator is on, the headset is red, and the indicator is off when the headset is fully charged
2. When using a data cable to charge the charging compartment: the charging compartment indicator is on, and the four lights on the charging compartment are always on when fully charged.
Third, shutdown:
Close the cover of the charging compartment after the headset enters the warehouse, the headset will be turned off, or manually press and hold for 5 seconds to shut down, the red light flashes three times when the device is not connected (automatic shutdown after 3 minutes to save power)
Function:
Wake Siri: Press and hold either the left or right headset to wake Siri
Click: play / pause, answer / hang up
Double-click: a song on the left ear, a next song on the right ear
Triple-click: Left ear volume decreases, right ear volume increases
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week