Pet Houses & Cages >>
HKM-9135421 Multi-Level Pet Bunk Bed with Removable Steps, Cushion, Scratch Pad - Ideal for Dogs and Cats
Introducing the HKM-9135421 Multi-Level Pet Bunk Bed, the perfect addition to your home for both dogs and cats. This thoughtfully designed pet bunk bed features a double-layer structure that provides ample space for your furry companions to sleep, relax, and play.
The top level offers a cozy sleeping space complete with a removable, washable cushion, ensuring both comfort and cleanliness. Meanwhile, the spacious bottom area accommodates extra blankets, making it ideal for multiple pets to enjoy together. Your pets will love having the freedom to choose their own nest.
Safety and ease of access are top priorities with this bunk bed. The built-in step system allows smaller or older pets to navigate easily; this is particularly helpful for those who might have difficulty climbing. The steps are carpeted to prevent slipping, ensuring your pets feel secure as they make their way up and down.
Constructed from premium wood grain density board, this sturdy and durable pet bunk bed is built to last, comfortably supporting pets up to 90 pounds. It’s designed with a beautiful vintage style, blending seamlessly with your home decor, whether positioned next to a bed, couch, or anywhere else.
The HKM-9135421 Multi-Level Pet Bunk Bed not only elevates your pets’ lounging experience but also enhances your interior style. Give your pets the perfect perch they deserve while adding a touch of modern elegance to your home. This is a must-have for any pet owner looking to combine function and style in one innovative design.
Specification
Product Information
Item Code:W1687P165899
Product Type:Single Box Product
Product Name:Pet Bunk Bed with Removable Step for Dogs and Cats, Multi-Level Bed Window Perch Seat Platform with Cushion and Cat Scratch Pad, Indoor Use
Place of Origin:China
Main Color:Vintage
Main Material:Particle Board
Product Style:American Design
Product Dimensions
Assembled Length (in.):44.49
Assembled Width (in.):19.69
Assembled Height (in.):25.59
Product Weight (lbs.):45.10
Package Size
Length (in.):30.40
Width (in.):22.52
Height (in.):7.48
Weight (lbs.):47.00
Product Features
- 1，1 Double-layer design: The top sleeping space of the bunk bed provides a comfortable cushion for dogs, and the cushion is removable and washable. The spacious bottom space prevents individual blankets from being placed, allowing up to two pets to use the bunk bed at the same time.
- 2，Safety and Comfort：You could serve as a separate dog step system, give the perfect boost for pets that need it, and is good for older, smaller, or infirm dogs, such as those with hip dysplasia, making it easier for them to climb up. The pet steps are covered with textured carpet to prevent paws from slipping off, provide added comfort and safety for your dog.
- 3，Premium Wood Grain Density Board：This pet window perch with stairs is made of high-quality density board, sturdy and durable,the overall dimensions of 19.68" W x 47.25" L x 25.6" H, can satisfy your pets to play and sleep happily on it
- 4，DURABLE & STURDY: Build with strong and durable pressed wood to provide a sturdy structure. Ideal for small or medium dogs and cats, easily to support up to 90 pounds.
- 5，BEAUTIFUL & MODERN DESIGN: Furniture style design gives this pet window perch a native feel that blends in any room in the house. Stunning wood perfect matches most decors, works great next to beds, couches, chairs, and more.
Description
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
